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Marc Motors Nissan - Service Center

Sanford, ME

4.7
118 Reviews

118 Reviews of Marc Motors Nissan - Service Center

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May 04, 2024

Always very pleased with the service and the professionalism . We have been dealing for years. More

by MTCHASE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

The service at the NISSAN dept is excellent. My wife had service at Dodge/Ram and it was a different story. More

by PBOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 03, 2024 -

Marc Motors Nissan responded

Our service department is top-notch. They always go above and beyond to make sure everything is taken care of. It's such a relief knowing that they have your back! If you'd like to discuss your other experience more please reach out to Aimee at 207-206-3200.

Helpful
April 30, 2024

Murmurs murkmurkmurky murk muurrk murk murk and murk murk muurk muurkmurkmurk Murk murkiest of murk More

by 27SSOUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Marc Motors Nissan responded

Thank you for the 4 stars!

Helpful
April 29, 2024

Everything was great Done when they said it would be and went over everything when done More

by BRUCEWOODSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Marc Motors Nissan responded

I'm so glad to hear that everything went smoothly and that you're satisfied with the work. Thank you for the appreciative feedback - it's wonderful to know that we were able to meet your expectations. I appreciate you taking the time to share this positive experience. It motivates us to continue providing high-quality service.

Helpful
April 29, 2024

Prompt, friendly, quality service. Removing 1 star for the annoying amount of automated calls, it's a bit excessive. Management should be aware that they are causing dissatisfying expe More

by GIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Marc Motors Nissan responded

Thank you for the appreciative feedback - we're glad to hear that you've been satisfied with the quality of our service. We appreciate you taking the time to share your experience. Your feedback about the automated calls is noted, and we will pass it along to our management team. Providing a positive customer experience is a top priority for us, so we will look into ways to optimize our communication methods to avoid any unnecessary frustration. Please feel free to reach out if there is anything else we can do to improve your experience with our company. We value your business and look forward to continuing to serve you.

Helpful
April 23, 2024

Quick, informative, staff always pleasant, helpful and respectful. Thank you for your service, time and attention. More

by JUSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Marc Motors Nissan responded

We're thrilled to hear that you found our staff quick, informative, and always pleasant. It's our pleasure to assist you and provide the best service possible. Thank you for taking the time to leave this review.

Helpful
April 22, 2024

It is very clean and all the people that I have dealt with are always very friendly and seem to care about the customer. More

by BUSTER48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Marc Motors Nissan responded

Thank you for your feedback. We greatly appreciate your kind words regarding the cleanliness of our establishment and the friendliness of our staff. Providing a positive customer experience is of utmost importance to us, and we are glad to hear that our team has been attentive and caring towards your needs. We strive to maintain a high standard of cleanliness and ensure that our customers feel welcomed and valued. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

Helpful
April 21, 2024

The oil change service was great. I told them about a safety issue with the recirculation automatically coming on causing the windshield to fog up. They were not aware of it. Gave More

by PGRAVES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. We will address this with our team to ensure it is properly handled in the future. Please feel free to contact us if you require any further assistance. Your feedback is greatly appreciated.

Helpful
April 20, 2024

Very prompt and professional service. Have enjoyed dealing with Marc.Motors Nissan for several years now. More

by GCAUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for your kind words. We strive to provide excellent service to all of our customers and are happy to hear that you have enjoyed your experience with us. We appreciate your continued support and look forward to serving you for many more years to come.

Helpful
April 20, 2024

They are the absolute best! Its always a fast and friendly experience! I don’t take my car anywhere else! More

by BRIDGET.MARTIN821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for your kind words! We strive to provide fast and friendly service to all of our customers. We appreciate your loyalty and trust in us to take care of your car. It's always a pleasure to serve you and we look forward to seeing you again soon!

Helpful
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