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Marin County Ford

Novato, CA

4.3
190 Reviews
We get it – there are tons of places you can go to buy a car around Novato. But if you’re after a Ford dealership that’s known for top-notch cars and friendly, reliable service, Marin County Ford is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from San Francisco, Petaluma, Santa Rosa, San Rafael, or Richmond, we’re here to make you feel right at home. It all starts with giving you an unbeatable experience right here at our Novato Ford dealership. We’ve got an awesome lineup of new Ford cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs. Our family-owned dealership at 6995 Redwood Blvd. Novato, CA 94945, is a big part of the local community. We’re excited to help you find the Ford vehicle and services you need!
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6995 Redwood Blvd

Novato, CA

94945

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Showing 190 reviews

July 02, 2026

My service advisor’s were knowledgeable and helpful and friendly. They got me in and out right away. More

by ktram996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mefferd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max and Pablo
Jul 02, 2026 -

Marin County Ford responded

We appreciate the 5 star rating. We’re glad John and our service team were knowledgeable, helpful and friendly, and that you were back on the road quickly. Thank you for trusting us with your Chevrolet. John Preston General Manager john.preston@marincountyford.com

July 02, 2026

Wonderful team! I searched online for the car I wanted and found it at Marin County Ford. From the first call with Sebastian then working with Darrell and Choy in f More

by Dw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Choy Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell and Sebastian
Jul 02, 2026 -

Marin County Ford responded

It’s great to hear your Nissan Murano arrived right on schedule after a smooth online purchase. We’re glad Choy could guide you through each step and that our delivery team met your expectations. Let us know if there’s anything else we can do for you. John Preston General Manager john.preston@marincountyford.com

June 30, 2026

Louis was great. What I thought was a problem was just a glitch... Go Ford... More

by rjboomer0
Recommend Dealer
Yes
Employees Worked With
Louis
Jun 30, 2026 -

Marin County Ford responded

It’s great to learn what seemed like a problem was just a glitch. We’re glad our team could ensure your Ford Escape runs smoothly. Thank you for the five-star rating. John Preston General Manager john.preston@marincountyford.com

June 27, 2026

They were very helpful and clear with all the info, the process was really expedited thanks to Sebastian, he did a very good job and make us feel very comfortable and he help us with every question that we More

by claudio.ronda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Choy Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Villanueva
Jun 27, 2026 -

Marin County Ford responded

It’s great to hear our team provided clear information and helped make your purchase process smooth. We’re pleased you felt comfortable throughout and that all your questions were addressed professionally. Thank you for choosing Ford and for sharing your positive feedback. John Preston General Manager john.preston@marincountyford.com

June 26, 2026

Efficient- all done as stated- Maintenance was completed as promised- in and out on time- More

by DAVEKRAKORA
Recommend Dealer
Yes
Jun 26, 2026 -

Marin County Ford responded

It’s great to know your Ford Edge maintenance was completed promptly and as promised. Thank you for the five-star rating. John Preston General Manager john.preston@marincountyford.com

June 26, 2026

I waited for the right vehicle, at the right time, right price, right dealership with the right leadership. I'd been without a car by choice for over 6 months. In the past, I'd been mishandled by a dealersh More

by ANGELTHOMAS2620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Choy Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, sales
Jun 26, 2026 -

Marin County Ford responded

We appreciate you choosing us to find the right Nissan and for making the trip over the bridge to Marin. It’s wonderful that Choy’s guidance and ongoing communication restored your confidence and exceeded your expectations. John Preston General Manager john.preston@marincountyford.com

June 25, 2026

Always on top of their game! Addressed the issue promptly same day and also utilized my Ford warranty as intended. More

by Sergey M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mefferd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Marin County Ford responded

Thank you for letting us know how quickly we addressed your Ford Edge issue the same day and applied your Ford warranty. We appreciate your trust and look forward to assisting you again. John Preston General Manager john.preston@marincountyford.com

June 20, 2026

My only issue was that I had my vehicle in for the 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never More

by nick.somoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mefferd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Marin County Ford responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Marin County Ford! John Preston General Manager john.preston@marincountyford.com

June 20, 2026

In and out fast, even though I arrived in the am crunch. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. More

by keith90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mefferd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Marin County Ford responded

We’re thrilled John and our service team had your Ford E150 scheduled and ready, so your check-in was quick. It means a lot that our staff made you feel welcome and professional throughout your visit. Thank you for the five stars. John Preston General Manager john.preston@marincountyford.com

June 16, 2026

Great experience getting my new car! Very professional and friendly staff. Process was quick and easy. More

by PATBERESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Aspillaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Marin County Ford responded

It’s wonderful to hear our team made your purchase quick and easy while remaining professional and friendly. Congratulations on your new Ford Mustang Mach-E, and enjoy every drive! John Preston General Manager john.preston@marincountyford.com

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