Marin County Ford
Novato, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 190 reviews
My service advisor’s were knowledgeable and helpful and friendly. They got me in and out right away. friendly. They got me in and out right away. More
Wonderful team! I searched online for the car I wanted and found it at Marin County Ford. From the first call with Sebastian then working with Darrell and Choy in f I searched online for the car I wanted and found it at Marin County Ford. From the first call with Sebastian then working with Darrell and Choy in finance this team went out of their way and walked me through the online purchase. I was amazed that the car was delivered on time and the drivers were excellent as well. This team was professional, courteous, They really made my first online buying experience easy and relaxed. More
They were very helpful and clear with all the info, the process was really expedited thanks to Sebastian, he did a very good job and make us feel very comfortable and he help us with every question that we process was really expedited thanks to Sebastian, he did a very good job and make us feel very comfortable and he help us with every question that we have very professional. More
I waited for the right vehicle, at the right time, right price, right dealership with the right leadership. I'd been without a car by choice for over 6 months. In the past, I'd been mishandled by a dealersh price, right dealership with the right leadership. I'd been without a car by choice for over 6 months. In the past, I'd been mishandled by a dealership who ruined my trust. I was dedicated to a life filled with Uber rides and was doing well. However, as business owner, I needed a vehicle. Jeremy listened to me and kept in touch. I'd never crossed the San Rafael bridge or been to Marin. I was prepared to walk away if one thing smelled funny. Jeremy and Mr. Chow exceeded my expectations, made a relatable connection and gave sound advice. xxxx yeah I'm going back for my work vehicle as soon as the right vehicle pops up at the right time. I know Jeremy and Mr. Chow got me. More
Always on top of their game! Addressed the issue promptly same day and also utilized my Ford warranty as intended. Addressed the issue promptly same day and also utilized my Ford warranty as intended. More
My only issue was that I had my vehicle in for the 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never mentioned that during the service—he only advised that I needed an alignment, which I had done. It would have been much more convenient to know about the battery at that time so I could have taken care of both services in a single visit. More
In and out fast, even though I arrived in the am crunch. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. More
Great experience getting my new car! Very professional and friendly staff. Process was quick and easy. Very professional and friendly staff. Process was quick and easy. More



