Marin County Ford - Service Center

Wow, they were great! . No problem making a appointment, and in and out the same day! Thanks Marin County Ford Service dept! . No problem making a appointment, and in and out the same day! Thanks Marin County Ford Service dept! More

So far, they have been excellent and thorough in their maintenance of my vehicle. A couple of little glitches, but certainly the exception and not the rule. maintenance of my vehicle. A couple of little glitches, but certainly the exception and not the rule. More

Luis was great and he resolved the problem, Good Customer Service and good communication skills. Thank you. Service and good communication skills. Thank you. More

They are understaffed but very nice Very friendly That is all I have to say all I have to say More

The service team was very accommodating, had me in and out of the dealership in one hour, which was great because I was on my lunch Big thanks to John is a true professional out of the dealership in one hour, which was great because I was on my lunch Big thanks to John is a true professional More

One of the issues was my side panel Keypad that it had to be fixed again. This is the third time I’ve had to do this and I’ve spent lots of my own personal money to get it fixed. Your service team didn’t sho be fixed again. This is the third time I’ve had to do this and I’ve spent lots of my own personal money to get it fixed. Your service team didn’t showcase any empathy or accountability for the issues. Not to mention it went three days without hearing from anybody and I had to repeatedly call in to get updates. More

First, one of the issues is the side key pad panel, which is the 3rd time I’m getting this fixed. Staff does not showcase empathy nor responsibility for the challenges I’m facing and how much I’ve spent. is the 3rd time I’m getting this fixed. Staff does not showcase empathy nor responsibility for the challenges I’m facing and how much I’ve spent. More

The service writer’s take the time to listen and understand what you’re saying. Friendly staff and the car is ready when they said it would be understand what you’re saying. Friendly staff and the car is ready when they said it would be More

Fast friendly service. The person I worked with was great. The waiting area is no frills and I was not offered a ride while truck was being serviced but quality, timely wor The person I worked with was great. The waiting area is no frills and I was not offered a ride while truck was being serviced but quality, timely work is much more important More

Smooth process with the Marin Ford service center from drop off to pickup. Will be back drop off to pickup. Will be back More