Marino Chrysler Jeep Dodge

I went to the dealer for service originally but ended up purchasing a new vehicle. This is the second car I purchased with Marino and I think they are one of the best dealers in Chicago. First, I needed to purchasing a new vehicle. This is the second car I purchased with Marino and I think they are one of the best dealers in Chicago. First, I needed to service my current vehicle but I let my warranty lapse. I was upset because I wanted a car that I could be secure driving yet after careful consideration I decided to just buy a new car. (I had the previous vehicle for a long period and didn't really have major problems with it). Rafael was so nice to me and has always looked out for my best interest as a driver. Secondly, I purchased a brand new vehicle from Joe Turner. Same story, Joe sold me my last vehicle and sold me a brand new one that gave me everything I was looking for in a car. Security. I cannot tell you enough how much the employees at Marino make me happy as a consumer. They worked with me on the paperwork because I hadn't planned to buy a new vehicle that day. Now, I am driving a brand new truck that I love and I have a better service plan that covers every little thing including oil changes. I am extremely happy. If not for the service and sales department, I would not buy recommend Marino. I have had a long relationship with these guys and I have never felt cheated in my life. More

John did a great job getting me in and out. Very positive experience. I think they could have done better on the price, but i was in a rush, so I just wanted to get it done. positive experience. I think they could have done better on the price, but i was in a rush, so I just wanted to get it done. More

I purchased a jeep wrangler from the dealership earlier this month After my purchase, I had some issues with my salesman. However management did contact me to help resolve the issue. Ralph in the parts dep this month After my purchase, I had some issues with my salesman. However management did contact me to help resolve the issue. Ralph in the parts dept. is a great employee, very delightful!! More

Motivated to trade in for new Jeep Wrangler. I am in sales and hate hard core salesmanship thrown at me. Avoided dealership for this reason, but my daughter was with me and she was willing to explore po sales and hate hard core salesmanship thrown at me. Avoided dealership for this reason, but my daughter was with me and she was willing to explore possibilty at Marino. Met by Pam who LISTENED, PROVIDED WHAT I WANTED, Didn't try to sell me more than I asked for, and went out of her way to buy us Smart Water and try to make a deal. The real reason I left with a new jeep was because I really liked how hard Pam tried to please us and I wanted her to get the sale. More

We met Pam at the front of the dealership. We had bought a 2010 Jeep Patriot there in 2010 so we knew the ins and outs of the dealership. Pam was very thorough with her descriptions of the vehicles we had m a 2010 Jeep Patriot there in 2010 so we knew the ins and outs of the dealership. Pam was very thorough with her descriptions of the vehicles we had mentioned. She knew prices off the top of her head, which is rare. She also had a good working knowledge of the used car inventory. We had the vehicle in mind that we wanted to purchase and Pam showed us other options based on our budget. As always, Marino had a good variety to choose from. We went with a 2006 Jeep Patriot. Pam worked to get us the best deal possible and we believe that we did. She also saw to it that the experience was pleasant. She sat and chatted with us while we waited for paperwork to be prepared and was very cordial. She stayed with us through the entire process and saw us off when we were finished. Pam is a great employee, a wonderful person and an asset to the dealership. We will definitely purchase from Marino again and will seek out Pam for our next purchase. More

Great experience with jc , so profesional and he take care of me all the time I buy a 2012 doge avenger love my car, thank you Marino and thanks Jc care of me all the time I buy a 2012 doge avenger love my car, thank you Marino and thanks Jc More

I normally don't write reviews, but then again I don't normally have experiences like I did recently with the Marino so I thought it would be best to share my story. First and foremost, I have don't normally have experiences like I did recently with the Marino so I thought it would be best to share my story. First and foremost, I have always been terrified about taking my car in for any service, because before I know it I am being sold on a million things that my car doesn't even need. Then on top of that it takes forever to get my car serviced and back. This wasn't the case at all when I contacted Marino. My car was completely dead, and without high priority or anything Marino had a tow truck at my house within the hour. My car needed a lot of work, so I figured it would be gone for at least a week....nope, wrong again! The car was back in 2 days! Not only was it fixed to perfection, but the servicing fees were extremely reasonable if not the best I have ever seen. At no point did they try to upsell me on anything. They simply fixed all of my cars issues without a hitch. On top of that, when I got my car back it was detailed and cleaner than after I take it to the wash! Two for the price of one I guess! All I can say is that the experience was seamless, flawless, and extremely pleasant. I am excited to say I now have a car dealership I can refer to my friends and family with extreme confidence in their individual outcomes and experiences. I hate to say it, but I am sort of excited for my next servicing. I wonder if I can take my car in for service for small issues every time it is dirty! Thank you again Marino! More

After considering several different Jeep dealerships, I chose Marino, simply because their presentation of their vehicles on the website is tremendous. With that said, the experience is even better, Pam m chose Marino, simply because their presentation of their vehicles on the website is tremendous. With that said, the experience is even better, Pam made me feel extremely comfortable when interacting with her. She was very accepting and understanding of my vehicle purchasing needs. I was somewhat worried that I would upset her, as I needed to test drive 3 different vehicles before I was able to settle on one, 6 hours later (no one's fault but my own). Her attitude remained the same throughout the entire purchasing process, and quite honestly, once I let my guard down she was able to make me smile. I am extremely happy with my 2013 Jeep Cherokee, and because of this one visit to Marino, I feel that I will be a lifetime member of the Jeep family. Amazing vehicles to go along with an amazing dealership, where you are respected and treated fairly, can't argue with that. More

I purchased a used Wrangler from Dan L. in 2011. I got a great deal on my trade in, and anytime I came in for routine maintenance, I was always greeted with a warm smile from Lauren M., and received quick, great deal on my trade in, and anytime I came in for routine maintenance, I was always greeted with a warm smile from Lauren M., and received quick, excellent service! Plus I got a free car wash! So, I was ready to buy my first new car, and I had no hesistations about where to go:Marino Jeep. I called Dan, but had to come in the next day, as I was sick. When I arrived, I was introduced to Scott N., as Dan had been PROMOTED to used car manager! A well deserved appointment! As Scott and I took my test drive, Dan, remembering I was not feeling great, ordered me some minestrone soup, which was waiting when we got back! I was blown away by his kindness! As Scott and I talked over logistics, Lauren came to see me and gave me a huge hug! She introduced me to Nan, who said if I needed anything, at any time, to call her. I went to talk finances with Kal, and he actually recognized me from my commercial I'd done two years prior for Marino's "Drive a Car, Be a Star" event! Everywhere I went, people said hello, asked if I'd like something to drink, even if they weren't dealing with me directly. Had I died and gone to Marino Jeep Heaven!? Going to Marino is like going to a family get together:it's a fun, friendly, pressure-less environment. Marino Jeep is the standard by which other dealerships should model themselves! More

These 5 gentlemen were WONDERFUL!!!! JC worked it!!! We special ordered a 2013 Dodge Daytona Blue RT Charger and they made sure we were taken care of 100%. We definitely will recommend this dealership to special ordered a 2013 Dodge Daytona Blue RT Charger and they made sure we were taken care of 100%. We definitely will recommend this dealership to friends and family!!! Keep up the great work Marino staff!!!! More