Marino Chrysler Jeep Dodge
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We were very pleased with the service we received from Marino dealership. John Kruez made buying our new vehicle very pleasant. He was very professional and informative. He was also very friendly. He Marino dealership. John Kruez made buying our new vehicle very pleasant. He was very professional and informative. He was also very friendly. He made the process run smooth and quickly which was a big deal for us. We were also pleased with Jay Prusko. We will definitely recommend Marino to our friends and family. More
The staff was friendly, patient, and very cooperative in my new car buying experience. This was my first car and the staff helped find me the best price and rates for my overall purchase. my new car buying experience. This was my first car and the staff helped find me the best price and rates for my overall purchase. More
They sell use cars that dont work . They rip you out of your money they dont care for you not one bit dont buy foreign use cars here because their stuff dont know how to check or fix them got a car for 40 your money they dont care for you not one bit dont buy foreign use cars here because their stuff dont know how to check or fix them got a car for 40 days broke down on me dont work and yes of course they gave me the run around More
Four days ago I bought a 2014 Jeep Patriot from Marino CJD..and the salesman John Kreuz was perfect..He was so knowledgable of everything there is to know about a Jeep and was had a great sense of Humor. CJD..and the salesman John Kreuz was perfect..He was so knowledgable of everything there is to know about a Jeep and was had a great sense of Humor. He also listened to my concerns and convinced me that I picked the right car for me...And everyone that works in the dealership is high class....five stars!! And I'm tellin everybody at my job about Marino CJD and John Kreuz!! More
Did not pay off my trade in. Every time I called I was put on hold for a minute or two only to be told that the person I wanted was with another customer. Whether I was calling to speak to Andy or Finance put on hold for a minute or two only to be told that the person I wanted was with another customer. Whether I was calling to speak to Andy or Finance, the answer was always the same. When I finally got to talk to someone they said they would investigate and get back to me. I've waited almost a whole week since my last contact and no one has returned my call. The finance company is adding on interest to the balance that Marino's did not pay and will not issue the title for my trade in until the balance is paid. More
Just purchased my 3rd vehicle from Marino. Overall, my experience has been good. Marino has very competitive prices and I appreciate that they show their sale prices on the internet. In my latest purchas experience has been good. Marino has very competitive prices and I appreciate that they show their sale prices on the internet. In my latest purchase, they gave me a very fair price for my 2012 trade-in. Process takes longer than necessary but that seems like a fact of life in buying automobiles. More
Working with Juan Carlos (JC) was an absolute pleasure. He was extremely friendly, dedicated, and easy to deal with as we worked through the sale of my new Grand Cherokee. JC went to bat for me to help get He was extremely friendly, dedicated, and easy to deal with as we worked through the sale of my new Grand Cherokee. JC went to bat for me to help get the best deal possible and made it very evident that his priority was my total satisfaction. Through the entire process JC made sure to answer all of my questions and it was very clear that he is well informed about his product and services. Tony Marino, the dealer President, also made sure to introduce himself and see that I was happy with the sale, making sure that all of my concerns were addressed. Overall the dealership did a great job and I look forward to working with them again in the future and I feel confident in referring them to my friends and family. More
I would like to compliment Joe and Jay for sending me the owners manual for the car I purchased in October. Joe did a follow up call to inform me that the manual was on its way to my home. It arrived three owners manual for the car I purchased in October. Joe did a follow up call to inform me that the manual was on its way to my home. It arrived three days later. I appreciate this type of service and would recommned this dealership to friends and family. Hopefully, we will have a long lasting relationship with Marino and Company. Thomas Drew More
On Oct. 9th, at approx. 1pm, my mini van was towed to Marino because it was the closest location. I was anxious to get a call from Marino because I have had this van less than 2 yrs. I had to call them Marino because it was the closest location. I was anxious to get a call from Marino because I have had this van less than 2 yrs. I had to call them the next morning at 9am. I was told that the person working on my van would be there at 10am but I could talk to someone else. This person told me that they had not had a chance to look at the van and that they only started at 8am. I got a call from Marino approx. 2pm and was told that the van was ready. He said that they had replaced the compressor at no charge because it was still under warranty. He recommended that I get the fuel injector cleaned. When I repeated the word "fuel" he said, "yes, fuel, that what your car runs on, fuel." "your car would get better milage."..."DO you want it done or not?' I asked about the price of the work and declined. When I got to the location to pick up the van, it was 3 employees and one customer. I still had to wait a least 5 minutes for someone to look in my direction. No greeting, just "Can I help you?". When I got home I discovered that they had taken my license plate frame off and replaced it with a Marino.com frame. I think they should have asked me first. More