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Mark Christopher Auto Center

Ontario, CA

4.6
10,815 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,815 reviews

June 04, 2021

I was happy to get everything fixed without leaving my car overnight. I waited for about 6 hours but it was all fixed and I didn’t have to come back More

by Cindy.levenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 07, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 04, 2021

The service manger was great in making sure that we were able to get the service done in a timely manner. Matt did a great job and would Thank him. More

by TONYNFRAN1
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2021

Great service, truly enjoyed working with your salesman Anthony along with Angel. Very straight forward with the details of the product and pricing. Enjoyable transaction. More

by HEITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 04, 2021

I was very pleased with the great customer service. Repair was completed quickly and Ray was very polite and professional. This is my favorite Chevy dealership. More

by Tissshtisssh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 04, 2021

Took truck in for vacuum pump recall. Picked it up 3 days later and the truck broke down on my way home due to whatever the service department did. Had to pay for a tow truck out of my own pocket and t More

by Jcianciminio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Jun 07, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2021

Tony was very flexible with our situation. Although the dealership closed at 6pm, he and the team were willing to stay an extra couple hours to accommodate us. Thank you for the great experience! More

by JWNET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Jun 04, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 03, 2021

Excellent, reliable and thorough diagnosis. I felt the personnel was making sure they gave an accurate assessment of what of my car actually needed before they sent me off the lot. More

by Neurquilla@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 04, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

disappointed that I didn’t get a car wash. Hope that gets reinstated soon. Wiper blades too expensive, as much as the oil change. Thanks More

by marcosrocha96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Marco! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

Great service from service adviser Avo. There ended up being a small issue with the work done, but they were very helpful in making sure it gets resolved correctly. More

by dmpinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jun 04, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

110% customer friendly all around. Everyone I encountered were absolutely pleasant. Though not the closest GMC dealership, but definitely the friendliest. I look forward to returning for service in the futur More

by sshell5656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Night guard, Cashier, service rep - woman
Jun 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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