Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.7
886 Reviews
4.7

886 Reviews

Write a Review

Dealership Experience

15 yrs

Industry Experience

22 yrs, 5 mos

886 Reviews of Sam Fakhouri

May 12, 2024

Dealership Rating
Employee Rating

I want to thank Alex for great service he provides he also followed up with me the next day. He got me the deal that worked More

by stephnbax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Alex Sarabia

Helpful
Report | Print

May 12, 2024

Dealership Rating
Employee Rating

Worst car buying experience EVER. Work is done half xxx to get the car out. No care for the customer or quality of work. If my Husband wasn't there I would have driven the car off the More

by MREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi, Nick Polytarhos, Jerry Pena

Helpful
Report | Print
May 14, 2024

Mark Christopher Auto Center responded

Hello, we are disappointed to hear about your experience with Mark Christopher Auto Center. We take customer satisfaction seriously and would like to address your concerns. Please reach out to us so we can discuss this matter further and work towards a resolution. Your feedback is valuable as we strive to maintain high standards and ensure the quality of our services. Thank you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 09, 2024

Dealership Rating
Employee Rating

Great customer service. Within 2 hours we were out. Our salesperson Jose was very friendly and answered all our questions. My husband and I got approved for a 2021 GMC Denal More

by cruzjessie112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: José

Helpful
Report | Print
May 10, 2024

Mark Christopher Auto Center responded

Thank you for the great review! I'm thrilled to hear about your positive experience with Mark Christopher Auto Center and how efficient the process was for you. It's fantastic that Jose provided excellent customer service and helped you both with all your questions. Congratulations on your 2021 GMC Denali! I appreciate your recommendation and look forward to assisting you in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 07, 2024

Dealership Rating
Employee Rating

Thank you for all your help. Jc you are amazing sales rep, I will recommend for sure . More

by joannbonillas21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jeff Rizzi, JC Cavazos

Helpful
Report | Print
May 09, 2024

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 06, 2024

Dealership Rating
Employee Rating

Juan was great and kept in touch with me and resolved my issue with my truck More

by ERNIE2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Vincenzo Catalano, Jeff Rizzi , Juan from Service

Helpful
Report | Print
May 08, 2024

Mark Christopher Auto Center responded

Ernie, we appreciate your kind words about our team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2024

Dealership Rating
Employee Rating

Friendly honest and on the ball full staff did great job more sell to come More

by RANDY70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

Helpful
Report | Print
May 08, 2024

Mark Christopher Auto Center responded

Thank you so much for your glowing review, Randy! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

Dealership Rating
Employee Rating

Jose went over and beyond to make sure i had and knew all I needed. More

by raeg.csea244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose enciso

Helpful
Report | Print
May 06, 2024

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

Dealership Rating
Employee Rating

Fabulous service and the finance was all completed within 2 hours! My mom loves her new 2024 Buick Encore GX! More

by fabianaspinelli70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Helpful
Report | Print
May 06, 2024

Mark Christopher Auto Center responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 02, 2024

Dealership Rating
Employee Rating

From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More

by Leogarcia8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cuevas

Helpful
Report | Print
May 05, 2024

Mark Christopher Auto Center responded

Leo, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

Dealership Rating
Employee Rating

very professional and honest. .. Emad fakhoury and his crew were awesome! would not go any where else to lease a car,, Thank You More

by LAW4Y2K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alazar Omari , Ray khouri

Helpful
Report | Print
May 05, 2024

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Emad and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

1
2
...
89

Dealership Inventory (549 Vehicles)

used 2018 Chevrolet Equinox car, priced at $20,500
2018 Chevrolet Equinox
used
Black exterior
Shiftable Automatic
4WD
$20,500
View Details
used 2019 Chevrolet Tahoe car, priced at $37,000
2019 Chevrolet Tahoe
used
Black exterior
6-Speed Shiftable Automatic
2WD
$37,000
View Details
used 2019 Chevrolet Traverse car, priced at $34,000
2019 Chevrolet Traverse
used
Dk. Gray exterior
9-Speed Shiftable Automatic
FWD
$34,000
View Details
used 2019 GMC Yukon XL car, priced at $56,950
2019 GMC Yukon XL
used
Black exterior
10-Speed Shiftable Automatic
4WD
$56,950
View Details
used 2018 GMC Terrain car, priced at $21,000
2018 GMC Terrain
used
White exterior
9-Speed Shiftable Automatic
FWD
$21,000
View Details
used 2017 Ford Explorer car, priced at $21,950
2017 Ford Explorer
used
Black exterior
Shiftable Automatic
FWD
$21,950
View Details
View All Inventory