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Mark Christopher Auto Center

Ontario, CA

4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,884 reviews

June 09, 2021

Next to impossible to get on the phone although Juan did call me back and set me up they fixed problems didn’t bust my xxxxx about the warranty More

by ABNERSRUS
Recommend Dealer
No
Employees Worked With
Jaun
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2021

We've bought two cars from this dealer and have had them serviced there ever since purchased -- one since 2001! Always courteous and professional. Nobu is awesome. Would be 5 stars but we had to take a car More

by AFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 11, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2021

Tony Catalano was our salesman, and the reason we would recommend this dealership. He made us feel comfortable, and confident about our purchase. A true gentleman. More

by DLGENUNG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 09, 2021

Bad service over all. The sale guy the sales manager over all it was just bad. Never again will I shop. Should of stayed with Rotol More

by JNUNEZ313
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 08, 2021

Jeff Rizi and his team are always on top of their game. Great service like always! Thank you for the great service. I highly recommend Jeff! More

by kennymc02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2021

My Silverado has a short in electrical it does weird things wile driving ,took it to dealership they said nothing was wrong,change my aftermarket to oem they said extremely dissatisfied with tech Jackie More

by Mendroes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jun 09, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 14, 2021 -

Mendroes responded

Hi Jeff I just seeen an talk to u about my recent trip to get my truck fixed at your location my Silverado with the headlights dimming and how I feel u guys over charged me u said your employe typed the recipe wrong so u gave me your card for a possible free scan next time I come in .. wat a joke Jeff really..

June 08, 2021

I experienced wonderful customer service and great help in finding the car I wanted. Thank you so much for your help and thank you for the patience. More

by MCFRANCOPP73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 08, 2021

Although I'm usually satisfied with Mark Christopher's service dept, I took my 2014 Impala in for scheduled maintenance on the throttle body, while waiting I was told that the intake duct had a hole, and More

by noeltim571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike T.
Jun 09, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2021

Ray is the best in customer service. Very friendly and knows what he is doing. I go to Ray for any problem with my Chevy volt. More

by VGLANDEROS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 09, 2021 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2021

they were super helpful and maybe the whole process of buying my first car easier than I could ever imagine. I will go back to them with any issues or any other car buying needs. More

by ELSA_FRANSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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