Mark Kia

I bought my 2004 Lancer just becuase the salesman made me laugh. He made the whole experience enjoyable. Mr. Clifton worked very hard to get the car finaced so that I could afford it. There was no hidden laugh. He made the whole experience enjoyable. Mr. Clifton worked very hard to get the car finaced so that I could afford it. There was no hidden costs he was very honest. More

The hoses to my brake fluid reservior looked funny, so I went to my local Midas. The manager tested the fluid and it was fine, so he figured the exterior of the hoses had been splashed or touched with oil, went to my local Midas. The manager tested the fluid and it was fine, so he figured the exterior of the hoses had been splashed or touched with oil, power steering fluid, or something.<br><br>I therefore ordered a new brake fluid reservior and connecting hoses from Mitsu ($53). After the parts finally arrived, I went into Mark Mitsu (the Glendale store) to have these 3 small parts installed. I expected it to take 10 minutes and cost $20 or so for the labor.<br><br>After 20 minutes, Nathan Boisvert came out with a 2-page computer printout listing tons of parts & labor totaling more than $2000, claiming the brake fluid was contaminated. Shocked and disgusted at the obvious fraud, I left.<br><br>I then went to Midas and had the parts installed (no charge) and the brake fluid flushed just in case ($44). The brakes have been fine ever since.<br><br>I will never go to Mark Mitsu again. More

I went in to purchase a Galant for my daughter and a full size Montero for me, I end up having to co-sign for her because of her credit appeared not to be o.k. I ask how was that possible when she had full size Montero for me, I end up having to co-sign for her because of her credit appeared not to be o.k. I ask how was that possible when she had purchased three auto before this one. So I co-signed and she got her car, I got my Montero for about three weeks, then it happened, after 2700 miles of driving, I was asked to return my Montero because I was not approved. WHAT!!!!!! my car was sold somewhere in Arizona in which it had to be found and brought back by this same dealership, less my floor mats @ $96.00 a set and a totally demolished shift boot @ $47.00 from Nissan. I was informed that I would be reimbursed by a former manager and never saw it. I made several phone calss and all I got was that a complete staff had been released and a new crew was running the show, WAS I TICKED OFF????? Yes, now it was time for war. I never got reimbursed for anything and my daughter kept her car and I took several unauthorized hits on the FICO score and what use to be above average credit is now an IT's not our fault you did not get financed. I just want to say thanks to Mark Mitsubishi Scottsdale for screwing me over, what comes around goes around in the Court of Law, see ya soon!!!! More

If only there was a "zero" rating on the scale...I was essentially lied to when I asked some very fundamental questions about the car I was looking at. I wouldn't trust these guys as far as scale...I was essentially lied to when I asked some very fundamental questions about the car I was looking at. I wouldn't trust these guys as far as I could throw them. And if you've seen them, you know that isn't very far. If only I had the money to pursue legal action... More

i bought a 27,000 eclipse 2003 gts and it has a really hard time staying started i have 12,000 miles and baby it it runs like that beause i had a minor problem and i took it in and i got it back and it be hard time staying started i have 12,000 miles and baby it it runs like that beause i had a minor problem and i took it in and i got it back and it bearly runs now and has over spray'' they cannot fix'' im getting a lawery and 3 t.v More

I recently purchased an 03 Lancer that was advertized on the radio. I am very happy with my new car. I had a very pleasent experience. Thank You John and Mark Mitsubishi the radio. I am very happy with my new car. I had a very pleasent experience. Thank You John and Mark Mitsubishi More

Absolutly terrible, salesman laughed at me when i asked if i could trade in my vehicle for another, said this car was too good for coupon/rebate. rudest person i have ever dealt with. if i could trade in my vehicle for another, said this car was too good for coupon/rebate. rudest person i have ever dealt with. More

this dealer has failed to respond to any of my comunication and judging from other events such as the ebay auction they refused to honor i have to question both their integrity and business ethics comunication and judging from other events such as the ebay auction they refused to honor i have to question both their integrity and business ethics. More

I spoke with Josh Jones, the internet sales manager. Mr. Jones was fairly professional in demeanor giving the circumstances. <br><br>He informed me that he would not sell the e-bay car to me at the auction Jones was fairly professional in demeanor giving the circumstances. <br><br>He informed me that he would not sell the e-bay car to me at the auction price because it was worth far more than that. He said the car was already sold to another buyer. He said he was a "business man" and got a better offer so he took it. I informed him that he was in violation of e-bay rules. He told ME to read the fine print which allowed his actions. I told him he was under certain contractual obligations when he places an item on e-bay and he did not comply with them. He also said he was very busy and did not get a chance to cancel the auction after receiving this alleged better offer. He informed me the car was "gone" or "sold" and asked what I wanted him to do.<br><br>Mr. Jones said he was not going to sell me the car because I threaten him and then mentioned a letter of complaint I had send to Mitsubishi Motors NA. I never threatened anyone at any time - I did however file formal complaints with the Better Business Bureau, e-bay.com, and Mitsubishi Motor NA. I forwarded copies of same to Mr. Jones. <br><br>I told him I thought I should be the legitimate winner. He told me to give him negative feedback on e-bay. <br><br>I asked if he was refusing to take my deposit on the e-bay car. He said he was refusing the deposit. <br><br>The call ended.<br><br>I called the dealership the evening of the auction aproximately 1 hour or less before the auction closed. The salesman who I talked to did not mention the red e-bay car with leather and DVD was sold. <br><br> More