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Mark Kia - Service Center

Scottsdale, AZ

4.7
251 Reviews

251 Reviews of Mark Kia - Service Center

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September 22, 2011

I thought the oil change was a little pricey at $35. I will probably take my soul some place different for the next oil changed. I love my Soul, and will probably trade it for a 2013 model. It is the be More

by unklhpo113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca, Steve Clark, Curan(sp?).
September 21, 2011

The work was done as promised, when promised. Allen worked hard to get me any warranty coverage, discounts and bonuses possible. He kept me informed of the progress on my vehicle...no surprises, just d More

by smvalles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
September 20, 2011

I took my Kia in for our free oil changes we got when we purchased the vehicle. The service was excellent and done in a timely matter. More

by tilk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
September 16, 2011

This is the easiest and quickest dealership I've ever dealt with for service. These folks are friendly, helpful, and thorough. They make you feel like a family member, not just a customer. More

by cactusfarmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
September 14, 2011

I recently took my car into the Kia Service department for an oil change. While the cost can't be beat, only $10! I was disappointed by the lack of personalized attention. When arriving to pick up my ca More

by Katiejwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
September 14, 2011

I have always been happy with the KIA service for the 6 years I have been going there. I trust the service managers and I feel the mechanics are good. More

by carolyn joy mcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
August 31, 2011

I went in for tint to be done on my new vehicle and to have the back seat handle to be fixed. Dave took notes on how I wanted my tint specifically done and made sure everything was ok. he checked up on More

by chicane8200
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
August 29, 2011

Great service. Constantly updated as to status of vehicle. If there were any questions if he did not know right away, he called back with answers. Their entire crew, service manager, mechanic, and ca More

by brennan102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
August 29, 2011

Allen was able to advaise me over the phone related to a potential problem that I may be having and was able to schedule me for service on saturday with short notice. the problem was taken care of and id More

by navarrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
August 28, 2011

We called Mark Kia after not being so happy with the service at Big Bell Kia(which had changed to Earnhardt Kia. I originally bought my 2008 Kia Rio at Big Bell and had never had a problem with the serv More

by AzDesertFoxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Golle, woman at customer desk(I didn't get her name)
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