Mark Mazda
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had an excellent experience here purchasing my new vehicle, the staff are very friendly and not pushy. vehicle, the staff are very friendly and not pushy. More
I purchased an used vehicle (2022) thru Mark Mazda dealership in Scottsdale in Arizona back in March 1st 2024. I drove that car with a temporally license plate until its expired(45 days) while I've be dealership in Scottsdale in Arizona back in March 1st 2024. I drove that car with a temporally license plate until its expired(45 days) while I've been waiting for the registered license plate. Later I found out through AZ Motor Vehicle Department, they did not have any documents from Mark Mazda dealership. Beware this dealership did not do their work in time. More
Had a easy and fast buying experience! Out the door in a hour and a half. Thanks Frank, James and Kyle Out the door in a hour and a half. Thanks Frank, James and Kyle More
First off We arrived with an appointment at 6:30 to see a Tesla. The person I had an appointment with left for the day so I was handed off to him. He never shook our hand or introduced himself. The whole tim Tesla. The person I had an appointment with left for the day so I was handed off to him. He never shook our hand or introduced himself. The whole time he had his hands in his jacket. He was not helpful at all and sat on a rock outside when we were looking at the car. I had multiple questions and every time his answer was idk. More
Bryce is too aggressive to costumers. His words are “What game are you playing? Because I Don’t want to compete with other dealerships His words are “What game are you playing? Because I Don’t want to compete with other dealerships More
My visit was the worst car buying experience I have ever had. I would've been a repeat customer, I bought a car from Mark Mazda 4 months ago. I would've been a buyer again, I came specifically for one car a had. I would've been a repeat customer, I bought a car from Mark Mazda 4 months ago. I would've been a buyer again, I came specifically for one car and wanted to buy it. Unfortunately it was a really confusing and terrible experience followed up by terrible communication through text the next day. Car I originally bought still has problems they agreed to fix and never did, I see other reviews saying something similar. I walked in and Josh the sales manager was really friendly and said "take care of him he's a repeat client" but from there everything was terrible with the salesperson that helped me. The salesperson helping me couldn't tell you: Why I was interested in the bronco? How did I enjoy driving it? What made trading in my tesla for the bronco the right choice for me? What's my timeframe for making a purchase? Have I explored any type of financing? What was important to me, price/payment, etc? Didn't bother looking at my Tesla/trade in person? Spent no more than 3 minutes with me at the table, combating everything I said without any effort at trying. I wasted 45 minutes to be shown a payment that had no final sales price for the bronco, no estimated interest rate, never was given any carfax or vehicle history, and didn't bother asking anything about me. It was clear if there wasn't a sale to be made in 5 minutes that I wasn't important. I then went to 2 other dealers who offered 5k and 6k more for trade in...yet I bought my current care at Mark mazda. Salesperson said "sorry your car tanked we can't help you" exact words. Not a chance any of my employees at my companies would operate that way,he either has zero sales and customer service training or just doesn't care. Experience 0/10. That's the exact car I want, well within my budget, but because my experience was so bad I'll go pay more for something else with someone who actually cares about customers. Sales manager followed up the next day, called and said he'd get back to me to see what they could do. Never got a call back. Called and texted, no response. More
Beyond amazing and genuine people with the greatest customer service. Went above and beyond for me and my deal. customer service. Went above and beyond for me and my deal. More
Great service. I called, made an appointment, and bought the car I went in to look at. Chip went above and beyond by finishing up the details on the car. Would defi I called, made an appointment, and bought the car I went in to look at. Chip went above and beyond by finishing up the details on the car. Would definitely recommend to others. More
There are so many reasons not to buy from Mark Mazda, save your self a lot of frustration, go elsewhere..... save your self a lot of frustration, go elsewhere..... More
Bryce was super helpful with the purchase of my Audi A4. He was direct, to the point, and told me exactly what the payments would look like. I would highly recommend Bryce to anyone looking to buy a car. He was direct, to the point, and told me exactly what the payments would look like. I would highly recommend Bryce to anyone looking to buy a car. More