Mark Sweeney Buick GMC
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 25 reviews
Excellent diagnostics to find source of a concerning intermittent knocking sound…bingo …car is 12 years old….replacement parts ordered and vehicle declared safe to drive till tie rods arrive from Memph intermittent knocking sound…bingo …car is 12 years old….replacement parts ordered and vehicle declared safe to drive till tie rods arrive from Memphis! Jack! More
My car broke down as I was driving from TN to NY and they were able to get me into a car and on my way in a few short hours. They even welcomed my dog who was traveling with me. were able to get me into a car and on my way in a few short hours. They even welcomed my dog who was traveling with me. More
Purchased over 20 cars (Buicks and GMC Trucks and Yukons) from dealer over the last 20 years. Best service. No haggling just best deal from the beginning. Quick in and quick out. Service department is to from dealer over the last 20 years. Best service. No haggling just best deal from the beginning. Quick in and quick out. Service department is top notch. Always available. Appointments are kept and if necessary a loaner car is available. Will not go anywhere else. More
Mark Sweeney Buick GMC did a good job with my oil 🛢 change. They also checked ✔️ my other fluids in my car.Thank you. I may need my tires checked for slow leaks. Thanks again. change. They also checked ✔️ my other fluids in my car.Thank you. I may need my tires checked for slow leaks. Thanks again. More
Took my car in to be serviced in addition to fixing a tire that had a nail in it. I spoke with them prior to the work being done and again after their assessment. Informed them that I recently lost my h tire that had a nail in it. I spoke with them prior to the work being done and again after their assessment. Informed them that I recently lost my husband and to please be transparent with me since this was his area of care and I didn’t want to be taken advantage of. Twice I mentioned that the tires were only about a year old. I was told the tire needed to be replaced at a charge of $300. I later found out the tires were under warranty from Tire Discounter . When I called the service department to voice, my concern about their lack of transparency…especially in light of my previous conversations with them ..I was pretty much told “sorry about your bad luck” I understand that it was ultimately my responsibility to be aware of these things, but a little humanity would have been nice in the situation that I explained to them. They are the professionals and I’m sure they know that those tires were still under warranty. Even a complementary oil change would’ve helped ease the pain. More
So glad to see Kyle back on board and Jack, as always, is a prince. a prince. More
Service department friendly and work performed in as promised time. This is my second vehicle from Mark Sweeney GMC. I’ll be back again. promised time. This is my second vehicle from Mark Sweeney GMC. I’ll be back again. More
Consistently honest and trustworthy, have great faith in the Sweeney family service. The flow of service delivery is always great. the Sweeney family service. The flow of service delivery is always great. More
Let me preface my review by saying that everyone shopping for a car should purchase a vehicle at Mark Sweeney Buick GMC. My visit with Mark Sweeney was a seamless, wonderful, and curated process. I started m for a car should purchase a vehicle at Mark Sweeney Buick GMC. My visit with Mark Sweeney was a seamless, wonderful, and curated process. I started my car buying process a long time ago. Between reading reviews, comparing specs, and simply researching what brands and vehicle suited my aesthetics, I decided on visiting the Mark Sweeney Buick GMC dealership. As soon as I arrived, the office welcomed me with warm smiles and open ears. I informed them what vehicle I wanted and was immediately shown my desired vehicle. I was not dissuaded from that vehicle; rather, I was given the 4-1-1 on the car. To assist me during this process, I personally had Scott Sweeney guide me through the car buying process, and he truly provided the white glove service. After I took one car on a test drive, we discussed my experience, and he intuitively knew a different car might suit me better. Scott directed me to the 2023 Buick Envision, and his instincts were 100% right. As soon as I sat in the car, I knew that would be the vehicle I was going to drive off the lot. After I took the car for a spin, Scott was waiting for my return. I was sold. Completing the paperwork was a breeze! Scott was patient and provided plenty of options for which coverages, plans, features, I wanted. In sum, my experience there was honestly one of the best experiences in my life for such a large purchase. I am thankful I visited the dealership, and I'm thankful Scott helped me accomplish a goal - purchasing a new car. Everyone, go visit the staff at Mark Sweeney Buick GMC to drive off in your own new car! More