Worst Finance experience I have ever dealt with.
Now I must confess I am used to a level experience from a Lexus dealer so maybe I am tainted, but you would think the dealer who professes "THE BEST CUSTOMER SERVICE IN FORT COLLINS" would be at least some what close. Not this place. I was treated awful by the finance director "Athina Schwygert", the older man who also is in finance wasn't much better. They not only outright lie to you by telling you they have better financing than your own, but they tell you that their finance company requires you to include a GAP and extended warranty. (Sold by the same company). Athina has relationships with these companies, which she can't wait to brag to you about, but you don't really realize the magnitude of that relationship until something happens like when you need that GAP contract because you total your car like I did. Not only was she now not available to me to help me secure the documents to close out my contract with my lender, but I found out I never needed these documents to begin with. I never needed the extended warranty she sold me for $2500 dollars. It was part of the same company that had the GAP insurance which I wanted. SO she up sold me which makes me wonder.
If you also go to other sites like YELP and others you will find many other bad reviews about this company. In addition, my sales person never even bothered to thank me for my sale after I purchased the car. Even a FORD sales man does that. Whether it be by a card in the mail or just a simple email. But not at MARKLEY!
I Recommend This Dealer:
Athina Schywgert, Michael Shelleman and many others I don't know the names of
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