I dropped off the car early bird. The return call was very prompt. The issues with the car were presented and i gave special instructions as to what i wanted done. The work was finished as i had asked and the car was ready when i arrived to pick up. Overall a good experience.

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Markley Friends,
I set an appointment for my wife's new CR-V for service to check gas mileage and one other issue. I thought it would take 3 hours but I was gone in 1.5 hours.
The waiting area is marvelous and the cookies were excellent as was the fresh coffee.
Then we were having issues with the Blue Tooth system in the car and I saw Rob. He is one of your best employees and certainly he is our friend. Rob spent well over an hour with me trying to figure out the issue and we both determined that the new Honda system about making a verbal call is more complicated than it needs to be. As a matter of fact our old CR-V (2010) had a far superior system for placing calls. Maybe the Honda engineers tried too hard to improve a system that was already perfect. Although we are still having issues, Rob used his expertise to help and I really appreciated that.
We will be back for service when it is needed and hopefully to get another car one day.
Thank you.
Bill

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My needs were met in a timely fashion and at a price that I found reasonable! I did notice that the mood of the financial officer changed when I decided to abstain from an extended warranty. If my Accord does not meet my expectations I will go to another brand of vehicle for my next purchase. There are many choices out there.

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The Buick Enclave is an excellent car. Our first choice of all brands. Lane Trujillo was an excellent salesperson. I would recommend him to anyone. The cookies were good too.

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Clean service area...efficient check-in....fast service....did not take long. Thorough explanation of car inspection...battery, tires, fluid levels, brakes, etc. Service writer was excellent.

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This is the second vehicle that we have purchased/leased from Markley Motors, and we have continued to be extremely pleased with the professional and friendly manner in which customers are treated. The vehicles, needless to say, are top-notch, but that can be said for other dealerships as well. Customer service makes Markley Motors stand out from the rest. The same can be said of their service department which we have also used. Our ratings for Markley are 5 straight across the board for a good reason!

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We brought our 2012 CR-V in for its 5,000 service. I am very satisfied with yesterday's experience. Wasn't sure if interior vacuuming is part of the car wash or not. That was not done, but I'm fine with that. Thanks again.

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Service department takes entirely too long to do an oil change, entirely too expensive for oil change (by about $15.00) plus the inspection they claim to do seems phony. Fluids weren't topped off as stated. Estimate for repairs were outrageous! $ 200.00 cheaper through other repair shop with guarantee.

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Overall it was a pleasant experience. The process (oil change) seemed to take longer than I was expecting, but I did not make an appointment. The price (even with the $10 off) seems a bit high, but it is fairly normal. $40 (normal price) to change oil and filter never quite makes sense to me, but then I could do it myself if I don't like to pay that amount.

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I recently bought a new Accord and decided to have a couple more accessories installed; a rear bumper applique and wheel locks. I like that the service dept. always takes steps to protect the interior of the car, even for oil changes, and that the work is done correctly. Since I come down from Cheyenne and wait, I enjoy the new waiting area. Everyone at Markley's is courteous and do the best for their customers. I keep coming back. By the way, the rear bumper applique looks great; in fact I had to look hard to see it as it's clear. Heaven only knows what it would have looked like if I would have tried to do it myself.

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