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Markley Motors

3401 South College Ave., Fort Collins, Colorado 80525
Sales: (866) 835-5828

Makes: Buick|GMC|Honda|Service Center
 
Excellent
96% Recommend

Overall Rating 4.7

106 Lifetime Reviews

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Markley Motors
106 Lifetime Reviews
Markley Motors Info
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Reason For Visit
Service

"Vehicle Recall"

I appreciate GMC for getting on top of the service issue that was the subject of the recall. Although, I didn't have any of the problems associated with the recall, it is a comfort to know the issues were taken care of. Markley Service took the GMC without an appointment and performed the recall without delay. I was in and out in a reasonable time with a clean vehicle. All of the personnel I had contact with were very knowledgeable and friendly.

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Reason For Visit
Service

"$536 repair quote from Markley, fixed for $60 elsewhere"

My engine light went on. I took my car to Markley to have it checked out. I was charged $88 to have it looked at and diagnosed. Markley reported that my crank case sensor was malfunctioning due to a frayed wire. I thought, "great, a frayed wire shouldn't cost much.". Steve Palmer of Markley told me the wire could not be spliced or replaced. He told me the sensor would have to be replaced and the engine significantly taken apart to accomplish this. The cost, in addition to the $88 would be $536.73. I had Steve and a technician show me the problem. Upon seeing the frayed wire, I asked Steve why they could not just splice a new piece of wire in to replace the inch long frayed section. Mr. Palmer told me that it was a 'special' 7.5 ohm wire that could not be spliced. I took the car to FC Muffler and Auto Repair on College Avenue. They spliced in a new section of wire for $60. Be very careful dealing with Marklet Honda Service. Be especially careful dealing with Steve Palmer.

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Steven Palmer


Reason For Visit
Service

"Great service."

I can always count on fantastic, prompt service. I don't even have to give my name, David is already filling out the paperwork as soon as I pull in. I bought my Odyssey 5 years ago and would buy another vehicle from Markley.

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David Lamb


Reason For Visit
Service

"Good Experience Overall"

Collin did such a great job that I decided to write a yelp review for Markley Honda- Collin was informative and friendly. It was a good experience overall.

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Collin


Reason For Visit
Service

"service and detail"

extremely impressed and loved the detail and cleaning of my car. Job well done. Thank you so much. Appreciate the prompt attention to the service and what needed to be done. It was done in a timely manner and I am very pleased with my car. The shuttle service was great and much appreciated as well. Thank you to you all.

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Reason For Visit
Service

"Discount"

How come no one ever told me you have a military discount? Today your service writer seen my military id when I opened my wallet to pay and told me about the discount. I have been having my car serviced with you guys for years. Some times I wear my Vietnam veterans hat. No one has said a word. On the other hand I do appreciate the discount and want to thank you for thinking about the veterans. So many people now days just don't care about veterans especially Vietnam vets. Thank you.

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Reason For Visit
Service

"First Class and Committed"

Yesterday's visit was to fix a couple of small things that were missed the last time I was in. That last time was the first and only time I have had anything other than first class service from Markely Motors in the 12 years I've been going there. I let them know that I wasn't completely satisfied – and they said they would make it right. And they did. I am very, very impressed. We all make mistakes occasionally. How we deal with those mistakes says a great deal about who we are. These folks are awesome!

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Employees dealt with

David


Reason For Visit
Sales (New)

"Smooth, Easy Car Buying Experience"

Thomas, our sales consultant made this a very pleasurable experience. We had an appointment to meet and when we arrived all three vehicles that we expressed interest in where sitting there ready for a test drive. I might add that they were all the right colors too. He was very low key, absolutely no pressure. So far so good. Prior to our test drive we also inquired about the next higher trim line for the CR-V. Sure enough when we returned from our test drive there was an EX-L sitting there and once again in my wife's favorite color. We are elderly and its difficult for my wife to walk very far. We never had to walk all over the lot as Thomas had everything right there. Very thoughtful, as well as convenient. New cars have changed so much since our last purchase. Thomas was so kind, understanding, professional, but most of all just patient with us, and all our questions. He took the time to listen to our concerns, and answered everything in a simple manner that we could understand. I wish all the previous car buying experiences we have had in our lifetime would have been this simple and easy. All we can say is thank you Thomas!! You're the best. One thing that we didn't enjoy was the big push to buy an extended warranty from the girl who did the paperwork when we closed. Although she was very nice, and professional too, she made us feel guility for not buying an extended warranty. I mean we bought a Honda not a Dodge or something like that. Anyway, even after saying no we then get the offer to buy it at "her cost." Declining was very difficult for us to do as we didn't want to make anyone feel bad. Now that I reflect on it I shouldn't have to feel guility for saying no to something I don't want. Would I buy from Markley's again? Sure, if I can get the best price and work with Thomas. I might add that I did shop several dealers in Northern Colorado and although they weren't the lowest price initially, they did match the best price quote I had received. So they did make the effort to keep my business local. That was very much appreciated, plus we got to work with the best car salesman anyone could have. By the way we love our new CR-V. Now we just have to learn all these new gizmo's and gadgets. Thomas might be seeing us again with more questions.

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Thomas Rowe. Don't remember the girls name who did the paperwork for us


Reason For Visit
Sales (New)

"oil change "

Always friendly and appreciate the way they speak to you about your needs at service time. Sometimes the oil change takes a bit longer than you would think but I assume that is because they are thorough. I often have my dog with me and like the Doggie bowl and bed offered too.

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Reason For Visit
Service

"Service Review"

Came in just before 5:00 pm when the tool indicator light came on and got in and out with a pleasant and courteous smile in less than 30 min.. Great job!

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