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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
166 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 166 reviews

December 15, 2025

Good honest work! I know that I can count on Darrell and Marlow mechanics to get it right! More

by FEBIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 02, 2025

Darrell is ALWAYS the best. They got me in for a walk-in oil change and got me out in time to get to work on time More

by karaokecarroll24
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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November 27, 2025

Excellent customer service! Computer work on the car took awhile for a solution and parts but was completed perfectly. I will use Marlow Ford again for my future car repairs! More

by fishing.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 26, 2025

Marlow Ford is always timely, professional, and technically adept. I value the professionalism of Marlow Ford. Marlow Ford is always timely, professional, and technically adept. More

by clzeman
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
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November 19, 2025

Daryl was fantastic Double his salary $$$$$$ Very very helpful indeed Very intelligent and easy to work with Richard Bassin MD More

by Richbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2025

Professional. The staff was friendly and explained everything clearly. Will be doing business with you all again. More

by bcarper93
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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November 04, 2025

I have been a solid customer for over 20 years, until this week. Service department state certified inspector needs to go back to school and be retrained! I will never be back. Ever. More

by Jennifer Dorraugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrell Greer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason - inspector- zero stars!
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Nov 12, 2025 -

Marlow Ford responded

Thank you for your feedback, Jennifer. We truly value your long-standing support over the years and are sorry to hear that your recent visit left you disappointed. Your comments have been noted and shared with the appropriate team. If you’re open to discussing your concerns further, we welcome the opportunity to speak with you directly.

October 18, 2025

Everyone is very nice and they always complete any service I have ever had in a timely manner! More

by Ehlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Marlow Ford responded

Thanks so much for the kind words! We’re glad to hear the team’s been taking good care of you and keeping things on schedule. We really appreciate you coming back to us, and we’ll be here whenever you need anything!

September 21, 2025

I was pleased with their immediate service During my last vehicle emergency with a dead battery More

by WAQNDATATE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Marlow Ford responded

Thank you so much for the great review! We’re glad we could be there for you during your recent vehicle emergency and provide the immediate service you needed. At Marlow Ford in Luray, we’re committed to being dependable when it matters most, and we truly appreciate your trust and support. Thanks again—we’re always here whenever you need us!

September 05, 2025

Checked on problems outside of oil change,they do a great job, will continue to drive the extra miles to get service on both my Fords More

by BENTNAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Marlow Ford responded

Thank you so much for the great review! We truly appreciate your continued trust and are honored that you’re willing to go the extra miles to have both of your Fords serviced at Marlow Ford in Luray. It means a lot to hear that our team goes above and beyond—even beyond routine service—to address any concerns you may have. Thanks again for your support and loyalty—we’ll always be here to deliver the exceptional care you deserve!

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