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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
216 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 216 reviews

June 25, 2026

My go to place for auto work. I've always had great experiences with Marlow Ford More

by Walt
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
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Jun 26, 2026 -

Marlow Ford responded

Walt, thank you for your continued trust in Marlow Ford and thank you for taking the time to leave such a wonderful review. It means a great deal to us to be your go-to place for automotive service. We're also grateful for your kind words about Virginia Ridgeway, and we'll be sure to share your recognition with her. Thank you again for choosing Marlow Ford in Luray. We truly appreciate your loyalty and look forward to serving you for many years to come.

June 24, 2026

Fast service, fast ordering parts, very easy to deal with. Virginia is top notch!! Excellent service More

by wmwbway
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
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Jun 26, 2026 -

Marlow Ford responded

Thank you for the wonderful review and thank you for choosing Marlow Ford for your service needs. We're delighted to hear your experience was fast, convenient, and easy from start to finish. Virginia will be especially grateful for your kind words and recognition of the excellent service she provided. We truly appreciate your trust in our team and your support. Thank you again, and we look forward to serving you again in Luray whenever you need us.

June 24, 2026

The team, Virginia and Michael, did a great job with our 350 diesel truck….very much appreciated More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Michael, thank you for taking the time to share your experience and thank you for trusting Marlow Ford with your F-350 diesel. We’re delighted to hear Virginia and Michael provided the level of service you deserve and took great care of your truck. We’ll be sure to share your kind words with both of them, as they will truly appreciate the recognition. Thank you again for your support and for choosing Marlow Ford in Luray. We look forward to serving you again whenever you need us.

June 15, 2026

I was really impressed with how often I was informed about what was happening in the process.This was my first time using the service and I will definitely be using it again. Everyone was very friendly More

by asheetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Duck
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Jun 26, 2026 -

Marlow Ford responded

Thank you for your wonderful review and thank you for choosing Marlow Ford for your service visit. We're delighted to hear your first experience with us was such a positive one. Keeping our customers informed throughout the service process is something we take great pride in, and we're glad our team's communication, friendliness, and helpfulness made a lasting impression. Thank you again for your trust and support. We look forward to welcoming you back to Marlow Ford in Luray for your future service needs.

June 14, 2026

Loved the experience at Marlon’s! The valet service was amazing and the service shop was able to find my issue and fix it when two other Ford dealerships couldn’t. They communicated t More

by Catherine H.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bucky Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Catherine, thank you for your incredible review and thank you for trusting Marlow Ford with your truck. We're honored to hear that our team was able to diagnose and repair an issue that had gone unresolved for more than a year. It's also wonderful to know our valet service, communication throughout the repair, and the extra attention to detail when returning your vehicle helped make your experience so memorable. Providing this level of care is exactly what we strive for, and we're thrilled to know it made such a positive impression. Thank you again for your kind words and your trust in Marlow Ford. We truly appreciate your support and look forward to serving you again in Luray whenever you need us.

June 12, 2026

Have not had any problems Always get good service when requested Mobile service pick up is great More

by tef
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Thank you for your continued trust in Marlow Ford and for taking the time to leave a 5-star review. We’re delighted to hear you consistently receive great service from our team and that our Mobile Service pickup option has made maintaining your vehicle even more convenient. Providing dependable service with added convenience is something we take great pride in. Thank you again for your support, and we look forward to serving you again in Luray whenever you need us.

June 11, 2026

I was very pleased with the way I was treated and the information updates from Virginia on the Service of my 2025 F-350 dually. More

by BobbyMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Thank you for the wonderful review and thank you for choosing Marlow Ford. We’re delighted to hear you were pleased with the service you received and that Virginia kept you informed throughout the service process on your 2025 F-350 dually. Providing excellent communication and exceptional customer care is something we strive for every day, and we’ll be sure to share your kind words with Virginia. Thank you again for your trust and support. We look forward to serving you again in Luray whenever you need us.

June 07, 2026

Always a friendly staff to get you right in and out. Thanks again Mike W More

by Mike W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Mike, thank you for the wonderful review and thank you for choosing Marlow Ford. We're delighted to hear our team provided the friendly service you've come to expect and got you in and out quickly. Delivering a convenient, hassle-free experience is something we strive for every customer. Thank you again for your continued support, and we look forward to serving you again in Luray whenever you need us

June 06, 2026

Very friendly and attentive. Even when I threw a change of time. They just went with it with a smile More

by allen.barnes76
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Thank you for the wonderful review and thank you for choosing Marlow Ford. We're delighted to hear our team was friendly, attentive, and flexible when your schedule changed. Providing exceptional customer service means adapting to our customers' needs whenever possible, and we're glad Virginia helped make your experience such a positive one. We'll be sure to share your kind words with her. Thank you again for your support, and we look forward to serving you again in Luray whenever you need us.

June 06, 2026

Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship. More

by Lanetechinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bucky Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Marlow Ford responded

Thank you for your continued trust in Marlow Ford and for taking the time to leave such a wonderful review. We're delighted to hear that our pickup and delivery service with a loaner vehicle continues to make a difference for both your personal and business needs. Providing convenient, dependable service is something we take great pride in, and we're grateful for the opportunity to earn your continued confidence. We'll be sure to share your kind words with JW, Emma, and the rest of our team. Thank you again for your support, and we look forward to serving you in Luray for many years to come.

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