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Marlow Ford - Service Center

Luray, VA

4.8
129 Reviews
Call Service Center (888) 728-4619

129 Reviews of Marlow Ford - Service Center

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September 11, 2024

Another great experience with Marlow Ford's service team. I appreciated the professionalism, quality of work and great communication. More

by dhgoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Marlow Ford responded

Thank you for your positive feedback! We’re delighted to hear that you had another great experience with Marlow Ford's service team. We take pride in our professionalism, quality of work, and communication, and it’s wonderful to know that these aspects stood out during your visit. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

August 27, 2024

Love Marlow Ford Luray! !! JW does everything to get you a car. Great place!! Number 1. More

by Jhawkins0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Marlow Ford responded

Thank you so much for your enthusiastic review! We're thrilled to hear that you love Marlow Ford in Luray and had such a great experience. JW is indeed a superstar when it comes to helping our customers find the perfect car, and we're glad he could assist you. Your kind words about our dealership being "Number 1" truly mean a lot to us. Thank you again for choosing Marlow Ford in Luray—we're here whenever you need us!

August 15, 2024

They did my recall work, I made an appointment for 10 am and it was finished by noon. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Marlow Ford responded

Thank you, Karen, for your fantastic review!! I'm so glad that everything was smooth n' fast! That is exactly how we like it to be! Have a wonderful summer, and if your vehicle gives you anymore trouble, just contact us.

August 15, 2024

I am very pleased with every person that has spoken with me.& work with car. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Marlow Ford responded

Thank you, Sandra, for your amazing review!! I'm thrilled that everybody was super friendly, because that's how we roll. Have a fantastic summer, and if your vehicle decides to misbehave, just bring it to us, and we'll discipline it.

August 08, 2024

Always great service and with a smile! Have been getting our trucks servied at Marlow for years and have purchased new from them as well. More

by patti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Marlow Ford responded

Thank you for the five-stars! We love shining those smiles throughout the day because we show how much we care about you! Have a fantastic summer!

June 14, 2024

Visiting from out of state and needed an oil change on our Ford. Called Marlow Ford and spoke with Darrell. He had me come in at 10:00. He greeted me and had my vehicle serviced in 40 minutes and on my wa More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Marlow Ford responded

Thank you so much for your stellar rating! It's heartwarming to know you would consider us our dealership if you were local! I'm glad everything went smoothly and quick so we could show off our service! Have an amazing day, and we'll see you soon.

June 09, 2024

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service. More

by lbbaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Marlow Ford responded

Thank you for the review! I'm happy that our service was great and has always been satisfying for you. I look forward to making our service improve the longer you stay with us. Have a wonderful day!

June 04, 2024

The customer service at Marlow is top notch! I’m never disappointed! Thanks to everyone there!!!! More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Marlow Ford responded

Thank you Karla for your review! It warms my heart that you found our service so satisfactory! All those exclamation points are making the point clear -- you love us, and we appreciate you. Have a wonderful day, and we'll see you soon!!

June 02, 2024

I am always treated good at this Dealership. They always get my car done on time and alert me if something else is wrong. All the workers are polite. More

by patricia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Stombock
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Jun 03, 2024 -

Marlow Ford responded

Thank you for your amazing review! I'm so glad everything worked out well--we always strive to be friendly and alert, and we're happy that you're happy! Have a great day!

June 01, 2024

Nice people, do good job getting me in ,They keep me up dating o. Recalls More

by gregmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Marlow Ford responded

Thank you for your ratings! I'm so excited you found everyone friendly and transparent. Those are our goals---serving your needs and keeping your vehicle healthy on the road. Have an amazing day!

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