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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
799 Reviews

799 Reviews of Martin Chevrolet - Service Center

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June 09, 2017

They treat you like family8 I like how people at the dealership treat you like family. . Check in was fast and they showed me the waiting room , they offer you coffee or bottle More

by Kevin's truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
Jun 16, 2017 -

Martin Chevrolet responded

We are so glad you enjoyed our comfy new waiting area and complimentary beverages! Thanks so much for taking the time to write us a review. - Martin Chevrolet

June 08, 2017

Unbelievable The service was great and the staff is great. I had a great experience. Mike Bailey was great and was honest with what my vehicle needed. More

by JZig331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
Jun 16, 2017 -

Martin Chevrolet responded

Thank you so much for the positive review. Drive safe and we will see you next time! - Martin Chevrolet

June 07, 2017

Always professional and quick Service is very friendly, helpful, and courteous. They go above and beyond to keep customers up to date and informed. Prices are reasonable. Car is wa More

by Repta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 08, 2017 -

Martin Chevrolet responded

Repta - Thanks for taking time to write us this great review! We really appreciate it. We look forward to seeing you next time! - Martin Chevrolet

June 05, 2017

Friendly, Fast and Efficient! I work for a pet sitting company and time management means everything. I love going to Martin Chevrolet because they are extremely efficient and alway More

by Mia422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

We really appreciate you taking the time to write us a review! We are so pleased that we are able to help you and look forward to seeing you in for future services! - Martin Chevrolet

June 02, 2017

Happy with the outcome I have been in a couple times in the past few months for service and both times I've had to leave my car for longer than a day and I don't have the op More

by Love2bowl
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

We really appreciate the opportunity to help you with your repairs and are so glad you chose us! Thanks for the great review and all of the kind words. - Martin Chevrolet

June 02, 2017

Fantastic I want to thank Aaron in the service department for being extremely helpful, understanding, and dependable. I'm very happy with how Martin Chevrolet t More

by Tony210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

Thank you so much for the 5 stars! We appreciate you bringing in your truck so we could help you out. Drive safe and thanks again! - Martin Chevrolet

May 28, 2017

Great Service and Dealership End result is everything is taken care of. One of the issues I brought my vehicle in for took some time to diagnose and finally repair. There was al More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

Thank you so much for the great review. We really appreciate the feedback as well so we can make sure the confusion is kept to a minimum next time! We look forward to doing business with you again in the future. - Martin Chevrolet

May 25, 2017

Had a 20k check up and maintenance. Aaron and the team took great care of me and had me done in less than an hour!!! The entire team was courteous, friendly and very customer service or More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

Brett- Thank you for the kind words and great review! We look forward to being your "car guys" for a long time to come! - Martin Chevrolet

May 21, 2012

I bought my car at this dealership, and it changed ownership. You never know what kind of service to expect when a new person takes over. I had issues with my car and the inside light came on I was n More

by Laurie Larsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
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