Richard was great and went out of his way to make sure we were happy with the process and the vehicle. Great job! Thanks! I would refer any of my friends and associates to Richard.

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This was our first time buying a vehicle at Masano's. Thanks to Jim Rosario, our experience there was fantastic!! He was honest with us, answered any of our questions we had and was very friendly! I would recommend him to everyone we know so they can have the ease of purchasing a vehicle like we did. They also went above and beyond to get our interest rate lower than what our credit union had us at! And they did it! We will definitely be purchasing our next vehicle there. It's a very professional and clean place! I can't rave enough about this dealership and the loyal employees it has!! FIVE STARS to Masano's!! Thank you for everything!!!

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bought used 03 TBird used from Masano - Excellent. Had to get Warranty items fixed by Masano - Excellent!!!! Treated me like a valued customer - zero hassles

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Hands down, best experience Ive had so far purchasing a vehicle. Its not always an easy process buying a new vehicle, but thanks to Jim Rosario at Masano Auto Retailers he made my car buying experience a pleasure.Upon arriving at the dealership I was welcomed at the front door with a big smile and much confidence that my car searching would be over! Jim honestly went ABOVE and BEYOND to put me in the car of my choice and I couldnt be happier! He certainly did his part and more working with me as a customer and I couldnt thank him enough! Any friends and family that may be looking for a new car, I know I will most certainly refer them all to Tom Masano Autos and ASK FOR JIM ROSARIO, an honest,trustworthy and dedicated salesman!!!
THANK YOU AGAIN TO JIM AND EVERYONE ELSE AT TOM MASANO RETAILERS for making me one happy and satisified customer!

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I will go back again for my next car ... Thunderbird '03 was in perfect condition attractively priced to justify a 4 hour drive. Service excellent.

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Not interested anymore. I was down there (2 hour ride each way), on Thursday to test drive a 2004 Honda accord. I had been assured that the car was in great condition. When I got there the car had accident damage (even though the car fax said no accidents) on the right rear side and there were car PIECES in the back seat that had fallen off when it was wrecked. The radio did not work. The sunroof did not work. And the car sounded like it was about to have major engine trouble. The salesman, Duane, said that he had MISSED the damage to the car when he looked at it because it was night time (I had also called right before I left home at 1:00 PM). He told me I could just have a "body guy" fix the damage once I bought the car. Yeah I guess I could if I wanted to pay a couple thousand more, but that is why I called and asked the condition of the car.

Even after being mislead I still test drove two other cars. a 2006 pontiac G6 which did not sound good at all and on my way back to the dealership the power steering stopped working and I could hardly turn the dam thing to get it back in the lot. Dwayne parked it and denied the power steering was not working. The 2004 Ford Focus I drove was making such a loud noise up front that you could hardly hear. And all three of those vehicles had just been freshly INSPECTED.

I then got to drive back home (two hours) in the pouring rain and sleet. It was a waste of my time and gas money. Never again.

Tom Raymer

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By far the best and easiest experience I have had buying a car. I would recommend Jim Rosario as the go to guy as a salesperson. If I need a another car I will definitely go back to this dealership.

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Richard was very good at explaining options available for every aspect of purchasing a car. He took the time go over features and past history of the vehicle.
I was very happy with the entire transaction.

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We recently purchased a vehicle from Masano after going through a dozen other dealerships and getting nowhere. We were offered crazy interest rates at every other place, like 22% or more. I told David Arndt Jr, Masano's Finance Guru, about our troubles and he went out of his way to find us the right bank and the best possible interest rate. And boy was he fast! We called on a Thursday and had our new car and financing on Saturday!!! We couldn't be happier with how it all turned out. Thanks so much for being so amazing.

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We were in a bind and had to get a new vehicle fast, Jim Rosario help us to get exactly what we wanted. They were extremely pleasant and had a comfortable atmosphere! My children felt very welcomed by everyone there. They run a clean and organized facility, and the employees are very knowledgable about the vehicles on the lot! Jim Rosario is an awesome car salesman, I felt no pressure while looking at the vehicle and he was extremely kind to my children. The next time we need to buy a vehicle we will definitely be returning to Jim at Tom Masano. I highly recommend Tom Masano to anyone looking for any kind of vehicle new or used!!

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