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Maserati Alfa Romeo of Wilmington Pike - Service Center

Chadds Ford, PA

4.1
203 Reviews

203 Reviews of Maserati Alfa Romeo of Wilmington Pike - Service Center

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August 05, 2024

I took my 2019 Stelvio to this dealer for warranty work. While it was there, the dealer caused over $500 worth of damage to my windshield film. The general manager refused to pay for the removal/replacement More

by JLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Difebo
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

We were very impressed with the attention to detail regarding our GranTurismo. Exceptional customer service. More

by NadineNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Impossible to reach by phone or to get to return calls. Not a repair shop I trust yet. More

by MIKE@MMANIERI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
August 01, 2024

Nice enough, offered a loaner when the repair was going to take long. Expensive oil change. More

by NICHOLAS.G.RUGGIERO
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk lady
July 31, 2024

Very poor. Even got bill for something I should not have dealing with a loaner car and had to take things to alfa car More

by WAYDECLENDANIEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Difebo
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Updates about the service were helpful. Car was washed when we picked up which was nice. Thanks a lot. More

by UKUMAR81498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
July 22, 2024

Fast & professional, they got me in and took care of my car. I got text updates and was able to communicate directly with the auto tech. More

by CHMURRAY76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Murray
July 21, 2024

The dealership kept their word and got my service done under two hours. Josh was friendly and helpful and attended to my car needs when asked. More

by MOHANABEY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Best dealership I’ve ever dealt with hands down. I had a little bump but a few people helped me thru it and out of it. I would recommend this dealership to any and everyone looking for a luxury car. More

by JUVYAPICKETTBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda gets five stars. , Larry Murray
July 01, 2024

Always go the extra mile, pun intended! Friendly, efficient team that communicates well. I appreciate the tech videos too. More

by JPDATKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda is critical to the operation.
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