Matt Saxe Chevrolet

The owner & manager were the absolute worst people to deal with after the sale. I will never again go to that dealership or perhaps any other GM dealership. After my experiences there I was kinda hoping deal with after the sale. I will never again go to that dealership or perhaps any other GM dealership. After my experiences there I was kinda hoping they had improved customer treatment. (I have been driving Toyota for the past 15 years) During the sales process I was assured that any problems would be addressed & taken care of. I advised them of a slight vibration while driving down the road & they diagnosed the problem as a bad driveshaft, so after a couple of months they replaced all the driveshaft & associated parts. They advised me the tires were shot. I told them it should never have been sold like that. The response from the owner & manager was a total Jekyll & Hyde reaction they told me it was my problem but he would be kind enough to mount & balance them at no cost (about (80 bucks) tires were over 2000.00. I bought the tires & while mounting them they found a bent wheel, the technician told me that could definitely cause a vibration. He already had the new tire mounted on the wheel & when told the new wheel would be over a thousand bucks & that too would be at my expense. I just wanted to get the "F" out of that dealership. Yup, you guessed it, that same vibration is still there. The car came with a dealer warranty for the drive train, but, instead of honoring their financial responsibility they charged "ALLY" the after market warranty I purchased. That to me is simply wrong a greedy & irresponsible action to pass of an expense of almost 4 thousand dollars If I were ALLY I would be kinda pissed that they had a dealership pulling that crap on them. I really hope this dealership is not representative of all GM dealerships, but I will not try them again. In my opinion 1 star is way to high of a rating, cuz to me this place really sucks. More

Brought in my 2005 Corvette for service for the first time. Donna and Ryan were great! Very happy with everything. I will definitely be back. Maybe to upgrade the Corvette someday. time. Donna and Ryan were great! Very happy with everything. I will definitely be back. Maybe to upgrade the Corvette someday. More

It was a good experience until the sale was done. Had issues after the sale was done and it was nothing but a complete headache and horrible customer service issues after the sale was done and it was nothing but a complete headache and horrible customer service More

I didn't find my new SUV with Matt Saxe this time but my last car was from there and they helped in my search this time around. The sales staff was super nice. Took the time to talk to me and dig into w last car was from there and they helped in my search this time around. The sales staff was super nice. Took the time to talk to me and dig into what I wanted. Had everything ready for me when I arrived to test drive. Followed up after my visit! More

I have been leasing vehicles from Matt Saxe Chevrolet Buick Inc, because of their wonderful Service. Jodi in sales was so helpful in making my choice by taking the time to show me how everything works. A Buick Inc, because of their wonderful Service. Jodi in sales was so helpful in making my choice by taking the time to show me how everything works. All employees are very helpful and friendly! More

Jody was awesome!!! i went in planning on looking and not expecting to walk off of the lot with a new vehicle. it was super great on how Jody was there for me the entire time. I went from my 2003 saturn wi expecting to walk off of the lot with a new vehicle. it was super great on how Jody was there for me the entire time. I went from my 2003 saturn with 280k on it to a 2018 Equinox with everything i could want or need. super service More

Service Visit Joe Reda always gets our van repairs done quickly and at a fair price!! It's nice to know that you can count on the Matt Saxe team for great small tow Joe Reda always gets our van repairs done quickly and at a fair price!! It's nice to know that you can count on the Matt Saxe team for great small town service... More

purchased used car Worked with Jody Lehrke and she was very helpful in addressing my questions and in reaching a fair price. She also was helpful in helping explaining Worked with Jody Lehrke and she was very helpful in addressing my questions and in reaching a fair price. She also was helpful in helping explaining how the technology works and in getting the phones synched. More

Justin Kruger is the best! My wife and I didn’t end up getting a vehicle from Justin but he and his dealership went above and beyond to answer all my questions and providing me My wife and I didn’t end up getting a vehicle from Justin but he and his dealership went above and beyond to answer all my questions and providing me all the information via pictures and videos we could ask for. When it’s time to go vehicle shopping again I’ll be looking to Justin. From all the contacts I had looking for the perfect vehicle for my wife, Justin and his team was the best!!! More