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Matthews Ford - Service Center

Norwich, NY

4.9
30 Reviews

30 Reviews of Matthews Ford - Service Center

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October 26, 2023

Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. More

by bob.hagenbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Monday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mendolia and Mike Grant
Oct 30, 2023 -

Matthews Ford responded

Hi Bob- Thank you for choosing Matthews to service your vehicle and the great review!

October 18, 2023

Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More

by mcardozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Monday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Gordon
Oct 24, 2023 -

Matthews Ford responded

Thank you for your business and feedback!

October 10, 2023

Excellent service, got me in earlier than expected and car looks great! Communication was terrific, answered my inquires promptly!! More

by krosa313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Oct 11, 2023 -

Matthews Ford responded

We're so glad to hear our Team took great care of you! We truly appreciate your business and feedback!

September 18, 2023

Very pleased. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. More

by beverlymiller2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Tackabury
Oct 02, 2023 -

Matthews Ford responded

We're so glad you had a pleasant experience with us, Beverly! We truly appreciate your business and the perfect review!

September 08, 2023

Great service pick up and return great customer service with Ed and Dan awesome dealership More

by kevinhauptmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and the great review!

September 08, 2023

Fast and courteous service, Body work on my Ford F250. Looks like a brand new truck. Washed and cleaned before pickup More

by farmerg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jon mendolia
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and are so glad you had a great experience with our Team! Thank you for your business!

August 28, 2023

Great service and great work! The work was taken care of with no issues at all. More

by dowdall33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mendolia
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and appreciate yours and your business!

August 08, 2023

You did an awesome job repairing my Equinox. Thanks!! Your service was quick, and dependable. More

by trisha_plc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Matthews Ford responded

Hi Trisha- We're so glad to hear that our Team was able to help you with your Equinox! Thank you for the great review and your business!

July 23, 2023

Got an answer back on the statist of the car sooner then thought i would More

by ldmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Matthews Ford responded

Thank you for the great review!

July 18, 2023

Excellent service, communication and workmanship on the Renegade body work! Thank you very much for the service. More

by johngawronski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop - John & Serena
Jul 20, 2023 -

Matthews Ford responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!