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Matthews Kia of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.6
824 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 824 reviews

September 11, 2025

They went above and beyond Great customer service, great communication I'm 100% happy with my purchase More

by Aml91ny
Recommend Dealer
Yes
Employees Worked With
Phil, Joe, Massimo
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Sep 12, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 10, 2025

Everyone was great! They took their time to make sure my car needs were met. Charlie was great and was always cheerful when talking! More

by FELISHA.GROSSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
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Sep 11, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for choosing Matthews Kia of Greece for your automotive needs. We are thrilled to hear about your positive experience with Charlie. Congratulations on your new vehicle! We appreciate your kind words.

September 10, 2025

Service writers are great. Never have any problems with service repair or other staff members, More

by 1ron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 08, 2025

I was impressed with how fast the were able to get my car in for a repair. More

by swood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 08, 2025

Everyone was polite and helpful which made the expierience and process smooth. Also very tolerant of my many questions. More

by Kelly M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McArthur
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Sep 09, 2025 -

Matthews Kia of Greece responded

Hi Kelly- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 06, 2025

I was fine with everything they did to my car and didn't take long at all. More

by SUSAN.DIGIOIA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Matthews Kia of Greece responded

Hi Susan- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 06, 2025

Nice customer waiting area thanks for the car wash would refer to other people thank More

by Keithk77
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Matthews Kia of Greece responded

Hi Keith- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 04, 2025

Matthew’s KIA of Greece has Wonderful sales, service, and my family and I always leave happy!! More

by pooki171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 04, 2025

Had to wheel and deal to get a fair price. Still overpaid for my service… More

by markshannon.thunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Matthews Kia of Greece responded

Hi Mark- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

September 01, 2025

Not only were they able to squeeze me in so I could get my inspection before my sticker was out they tapped all my fluids, changed my oil and wash my car. It was as good as going on a vacation. More

by Treeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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