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Matthews Kia of Greece

Rochester, NY

4.6
977 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 977 reviews

March 09, 2026

Brent was able to give me an appointment when there really wasn't time for it. I was confused by the estimate he gave at first but he reduced the amount based on the ambiguity of the mailer. He identif More

by bartz.michaelj
Recommend Dealer
Yes
Employees Worked With
Brent
March 07, 2026

Service was fast and friendly. Explained what was wrong with the car. All the service writers should be commended for their customer service. More

by MEMORIES14609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

Mar 09, 2026 -

MEMORIES14609 responded

Service to Sales excellent customer service. Been a customer for 12 years, with no regrets.

March 06, 2026

Got in and out within an hour was very pleased with the service thank you so much More

by SUNNYWILK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Matthews Kia of Greece responded

Hi Sunny- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

March 06, 2026

Great service! All issues were addressed and taken care of! All factory recalls were checked and fixed without any delays. More

by A_brenjuk
Recommend Dealer
Yes
Mar 09, 2026 -

Matthews Kia of Greece responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Auto!

March 05, 2026

Always pleased with the way I'm treated and the work done on my vehicles. Brent is very thorough and helpful. More

by Bhartman0
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 06, 2026 -

Matthews Kia of Greece responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback. Have a great day!

February 28, 2026

I am a long time customer, Matt DiManno is my brother-in-law. I will continue to come to Matthews Kia. Thank you! More

by ROBERTADESIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 04, 2026 -

Matthews Kia of Greece responded

Hi Roberta- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Matt!

February 27, 2026

Okay No Very nice experience, will visit again when and if service is needed Bye More

by 3369jk
Recommend Dealer
Yes
Mar 04, 2026 -

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

February 25, 2026

Everything was absolutely perfect - they were able to squeeze my car in for an oil change last minute and had it back to me in a reasonable amount of time. From Doug who greeted me to my service advisor More

by taleslie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get service advisor name
Feb 26, 2026 -

Matthews Kia of Greece responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

February 23, 2026

I always have a positive experience with service. They are always very thorough on everything that needs to be done. If you have questions they take time and answer never make you feel rushed. One of More

by Snowdiva25
Recommend Dealer
Yes
Employees Worked With
Service
Feb 25, 2026 -

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

February 23, 2026

Matt was horrible. And gave the worst service but Nick was great. He turned my experience around and was attentive to what i needed More

by leyneliz89
Recommend Dealer
No
Employees Worked With
First matt then nick
Feb 26, 2026 -

Matthews Kia of Greece responded

Hi- We’re sorry to hear that the service performed did not meet your expectations. Quality workmanship is very important to us, and we regret to hear about your visit.

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