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Matthews Mitsubishi Planet PreOwned
Vestal , NY
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 583 reviews
July 09, 2023
We only used the service department, but they were fantastic. Especially Korey. Called me with updates every step of the way, and every time he said he would. fantastic. Especially Korey. Called me with updates every step of the way, and every time he said he would. More
by ajoanis
Verified CustomerEmployees Worked With
Korey - service
June 30, 2023
Everyone was very friendly and helpful. The application and leasing process was simple and easy. The application and leasing process was simple and easy. More
by Linda
Employees Worked With
June 30, 2023
Devon did a great job explaining everything and accommodating our schedule to coordinate and make picking up our new car easy. This is our second purchase from Matthews Auto and both purchases were accommodating our schedule to coordinate and make picking up our new car easy. This is our second purchase from Matthews Auto and both purchases were good experiences. More
by 82
Employees Worked With
June 30, 2023
They were very courteous and helpful. The salesman was very detail oriented and made the process go smoothly and quickly. All the vehicles on the lot were nice. The salesman was very detail oriented and made the process go smoothly and quickly. All the vehicles on the lot were nice. More
by mariecrandall123
Employees Worked With
June 17, 2023
They were able to find me the vehicle I wanted in the color I wanted. And I love the vehicle. Awesome salesman, Andy. He made sure we were happy with our purchase. He was fast and professional. Thank you color I wanted. And I love the vehicle. Awesome salesman, Andy. He made sure we were happy with our purchase. He was fast and professional. Thank you. More
by shannon.putano
June 16, 2023
Very easy straight forward process to purchase a new vehicle , they make the entire process stress free vehicle , they make the entire process stress free More
by Moore_barryBarry Moore
Employees Worked With
June 14, 2023
Not very pleased with sales or service. Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment migh Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment might be. No trade in value for my current vehicle was given to me. No credit application completed, nothing! Service: I had an appointment to get my vehicle fixed, when I got there, the part was not in. I live an hour from the dealership. More
by nicolercole
Employees Worked With
June 11, 2023
I was able to get my car in quickly and they had it ready in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. More
by thehubbards4
Employees Worked With
June 09, 2023
service was great. They got my vehicle in on time and completed the work on time. no complaints. They got my vehicle in on time and completed the work on time. no complaints. More
by chamilton13
June 07, 2023
Needed a vehicle. Worked with Andy, who got me into a vehicle that worked for me. Fast and professional. Worked with Andy, who got me into a vehicle that worked for me. Fast and professional. More
by khummel
Employees Worked With
