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Maus Nissan
New Port Richey, FL
2,762 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,762 reviews
May 18, 2024
The representative that helped me name . Milton was very helpful and friendly. He exceeded my expectations this time. I left feeling pleased Milton was very helpful and friendly. He exceeded my expectations this time. I left feeling pleased More
by TWINSNUCKLE
Verified CustomerEmployees Worked With
MILTON V.
Helpful May 18, 2024
Maus Nissan New Port Richey is awesome. The customer service is great. Mary is the BEST person to work with, she always listens and tries her hardest to accommodate my needs. The customer service is great. Mary is the BEST person to work with, she always listens and tries her hardest to accommodate my needs. More
by TECA23
Employees Worked With
May 17, 2024
Excellent communication. Very efficient and polite. Works extremely well with warranty companies. James provides exceptional service. Very efficient and polite. Works extremely well with warranty companies. James provides exceptional service. More
by triciaatthebeach@gmail.com
Employees Worked With
James in Service
May 17, 2024
Solo resta decir que la atención de todos sus empleados es fantástica, aunque extrañe a Ángela es fantástica, aunque extrañe a Ángela More
by pradolibia
May 17, 2024
Everyone from start to finish was professional and efficient. Very happy overall with the Maus team. efficient. Very happy overall with the Maus team. More
by tbarekat1021
May 17, 2024
We have never had a problem with service there but this time I waited 20 minutes to be greeted by anyone and then the service person had no idea what I was there for( oil change w/appt. and early by 5 minu time I waited 20 minutes to be greeted by anyone and then the service person had no idea what I was there for( oil change w/appt. and early by 5 minutes) Apparently computers down and lack of staff. Too 3 hours. Now if I’d been told when I arrived I would have come back another day. Was told 90 minutes, which is too long but three hours ( tired not even rotated; will do when I bring back for recall:which I will call before I arrive so I don’t have to wait so long! More
by Jim Lovell
Employees Worked With
James did his best- but he didn’t have backup
May 16, 2024
Their faith based approach appeals to me the most because I have a faith-based business, but the quality and consistency of the customer care is off the charts I have a faith-based business, but the quality and consistency of the customer care is off the charts More
by masakiah
May 16, 2024
The service is great and my service advisor is top notch. Everyone I talk to are very kind. Everyone I talk to are very kind. More
by ray
Employees Worked With
May 16, 2024
Great! I have no complaints. What else can I say. I think it takes longer than it should for the service to be completed. I have no complaints. What else can I say. I think it takes longer than it should for the service to be completed. More
by noemail_4984283
Employees Worked With
