1,543 Reviews of Maus Nissan - Service Center
This dealership is amazing so far to work with, I can't say the same for the brooksville location sadly. say the same for the brooksville location sadly. More
Ryan was great and I highly recommend him. Car Service was super disappointing. I made an appointment for 8:15 am. All I needed was a tire rotation and oil change. Nothing out of the ordinary. Car Service was super disappointing. I made an appointment for 8:15 am. All I needed was a tire rotation and oil change. Nothing out of the ordinary. I was offered a car wash as well. Issue #1- I didn’t receive notice that my car was ready until almost 2:00 pm. Issue #2- my car somehow was actually dirtier than when I brought it in. Issue #3- my wiper fluid was not filled (I had it upon arriving) so I couldn’t clean my now dirty windshield. I actually had to put a half gallon of fluid in when I arrived home. Could I have gone back in to address this? Yes. But upon waiting HOURS to get my car back and having prior engagements to get to, this wasn’t an option. I live within 10-15 mins from this facility. Do I contemplate driving over 40 mins to go to the Tampa location in hopes to receive better service? Yes. The world revolves around customer service. I don’t feel the need to put a google review at this time, but I do expect you to do better. More
Was a bit of a pain to try and get a good deal but it all worked out in the end. They are very good and friendly, very informative of everything. worked out in the end. They are very good and friendly, very informative of everything. More
Always a smooth process, super personable people and respected of time. It is so funny to look forward to oil changes! respected of time. It is so funny to look forward to oil changes! More
Very fast , efficient and professional. I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him as he replaced my headlamps in less time than it took to do an oil change. More
The service department people are very pleasant and helpful. They explain everything to you bery good helpful. They explain everything to you bery good More
Super easy getting warranty work done on my truck. They picked it up and then picked me up when I was done working and drove me back to the dealership! They picked it up and then picked me up when I was done working and drove me back to the dealership! More
My salesman was not only knowledgeable about my vehicle he was pleasant to talk too he was pleasant to talk too More
Maus Nissan New Port Richey is awesome. The customer service is great. Mary is the BEST person to work with, she always listens and tries her hardest to accommodate my needs. The customer service is great. Mary is the BEST person to work with, she always listens and tries her hardest to accommodate my needs. More