hubes009 5/10/2013 4:16:05 PM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: Mike Customer Service: 3 Quality of Work: 3 Friendliness: 4 Overall Experience: 3 Pricing: 1 Overall Score: 2.8 My Review Of Maxon Hyundai-Mazda: I visited Maxon last week in order to look at the Mazda 3 sport and to test drive it. I made an appointment. When I arrived, I was told to please wait. OK, that is fine. After waiting awhile I finally asked if someone was going to help me. The guy who told me to wait finally came back to say he was helping someone else so he would be back soon. So I waited some more and finally he was done and ready to help. So after having to wait he briefly discussed the Hyundai elantra to me and then talked about the Mazda. We then went outside where a car that they brought out for me to test drive was there, but it was not the car I wanted to test drive (just a standard mazda 3 not the sport with skyactiv). We then drove to the back where they had a lot of cars and the salesperson tried to talk about the other models because the one that I wanted did not have a sunroof which was a must. Then another salesperson came and took over because the salesperson that was helping me was new and they felt the other guy would be better. After finally getting to test drive the car that I wanted we went back inside to talk prices. It was basically a final price, no negotiating, and he told me if I wanted to I could get a sunroof installed in the basic model of the car to make it cheaper, which I was later advised not to do because it would most likely start leaking. I ended up leaving that day because I did not feel comfortable or felt as if the salesperson wanted to work with me. I then went to Crystal Auto mall where I purchased the car for almost 30 dollars a month lower with the same 0% financing for 60 months Maxon was offering. I would not recommend this place if you want to get a good deal on a car but some of the people there are knowledgeable and can let you know a lot about the cars. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
tonyc1961 5/8/2013 11:34:28 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael Fischer Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: I had the recent pleasure of purchasing a new Mazda CX9 from Maxon Hyundai-Mazda in Union, NJ last week and felt compelled to write this review....after shopping around to three competing closer dealerships and reluctantly traveling up to Union for a fourth visit to a Mazda dealership I was pleasantly surprised. Upon parking and entering Maxon, I was greeted by a smiling Mike Fischer. After a few questions he quickly brought me out to a smorgasbord of CX9's in every color, and package and within minutes we were heading down Rt. 22 in a beautiful Black CX9 testing as many of it's features as I could. Mike took over a half an hour showing me all the features and buttons...he even showed me how to adjust the headlights in order to get the best possible viewing at night....I thought...who does this????? Upon finishing my test drive we went into the showroom and without even haggling I was presented with a price that beat out the previous three dealerships and gave me 60 month 0% financing to boot....WOW!!! Within 60 minutes I was out the door...my wife following behind me...in my new Black/ Sand CX9 ...heading back to Monroe, NJ. What was supposed to be a "viewing and recon" trip ended in me getting the SUV I dreamed of at a price that was significantly less than three other dealers had proposed without any negotiating. I even got the Maxon 200,000 engine warranty for free!!! I am a small business owner and felt compelled to write this review since I know how hard it is shopping for a "big ticket" item like a car is. When you come across an organization like Maxon that so thoroughly takes care of your every need so effortlessly I just had to put my pleasure down in writing......Thank you Maxon and Mike Fischer for making the buying process so easy and pleasurable. I look forward to getting my next car from Maxon and saving myself a lot of running around....Anthony Corbisiero, Monroe Twp, NJ. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Rapidrod 5/2/2013 11:55:03 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael Mango Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: This is the 2nd car we have purchased from Maxon. I shop around but I always end up back at Maxon. It seems like the other dealerships I visit like to play games. Mike Mango is a pro and I love his straight forward selling approach. From start to finish the sale went smooth. We even got a great finance rate and did not even have to ask for it. We got a great deal and we love our new Mazda CX 5. I will continue to buy all my cars at Maxon A++++ Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Douglasbfalcone1 5/1/2013 10:35:17 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: John Mato's Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: Great Experience from the time I walked in until leaving in my new car! Everyone just seems so friendly and happy. I had a difficult time choosing the exact model and color I wanted but did not feel "pressured" by the salesman to rush my decision. I love, love my choice and look forward even to my work commute in the mornings.I have purchsed many vehicles from Maxon and have had only GREAT experiences ......I would Highly recomed them to my family & friends..Doug CEO Douglas Properties Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Maxon Hyundai-MazdaAdded: 5/1/2013 11:40:08 AMWhat a Great Review! Thank You Doug.
sherinbrennan 4/26/2013 11:19:00 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael Fischer Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: Great Experience from the time I walked in until leaving in my new car! Everyone just seems so friendly and happy. I had a difficult time choosing the exact model and color I wanted but did not feel "pressured" by the salesman to rush my decision. I love, love my choice and look forward even to my work commute in the mornings. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Maxon Hyundai-MazdaAdded: 4/30/2013 2:08:31 PMThank you for your review. We take pride in giving our customers dedicated service that they deserve. Enjoy your ride!
janice39 4/23/2013 1:21:03 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael Fisher Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: Due to a mix-up with another dealership, I had to return my leased car to Maxon. Michael Fisher, the leasing consultant, was very kind and helpful. Although I didn't have an appointment to return the car, he was sympathetic to my situation and quickly drew up the paperwork and completed the return process. I have owned three cars from Maxon Mazda and have never been disappointed with the service or the professionalism of the staff. I would not hesitate to purchase another car through this dealership. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Maxon Hyundai-MazdaAdded: 4/30/2013 2:15:39 PMThank you for your review
lgeritano 4/20/2013 7:28:05 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Omar Havard & Albert Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: Omar & Albert were extremely professional. Both men were able to keep me at a comfortable price range & saw that all my needs were met. Will definitely recommend Maxon & their sales staff. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Maxon Hyundai-MazdaAdded: 4/30/2013 2:16:22 PMThank you for your review. Both Albert and Omar are new to our dealership and we are very happy that they accommadated you with your needs and you were satisfied. Enjoy your ride
sameerlatif 4/14/2013 11:53:26 AM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: Dontae a very nice salesperson Finance guy extremely rude and unprofessional. Customer Service: 3 Quality of Work: 3 Friendliness: 1 Overall Experience: 2 Pricing: 3 Overall Score: 2.4 My Review Of Maxon Hyundai-Mazda: I went to buy a Mazda3 i grand touring hatchback after getting a quote from True Car. The salesman Dontae was very helpful in getting the deal done. He promised to honor the quote given to me by truecar.com. I got the deal with 0% apr because I have an excellent credit score with no missed or late payments. All great till I went to the finance guy. He asked me to bring my pay checks. (Its very unusual) but since I was interested in the car, I brought it next day. And when I came next day, he saw my paycheck and commented you make good money. That was very unprofessional comment but anyway that's ok. The part that really disappointed me was that he after seeing my paycheck changed the price in the contract. He knew I was coming in for the second time and I was a serious buyer. The price price added was approx 900 dollars. He also put off the accessory (floor mat), and later said it was never promised. You have to pay. All babbling. Maxon was a great experience except that finance guy. Be extremely careful with these guys when signing the the contract. They can rip off a thousand dollars in the last minute babbling if you are not careful. Take your time and make sure you get itemize details of your purchase. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jacettina 4/1/2013 1:16:01 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Mike M Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Maxon Hyundai-Mazda: The most knowledgeable sales person I have ever met! He was kind extremely helpful and he truly cares about his customers experience! he worked very hard to give me the best price possible! I recommend him and this dealership to everyone!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Maxon Hyundai-MazdaAdded: 4/30/2013 2:18:48 PMWe Thank You for your Review! We have achieved our goal and we look forward to all your recommendatons.! Enjoy your ride
Jonnyel 3/21/2013 9:14:55 PM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: Mike in sales Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Maxon Hyundai-Mazda: Called this dealer because I needed to buy a car in the next few days. Receptionist took the info for the car I was looking for and had to have me spell "hyundai" and "veloster for her. I was then transferred to a sales associate "mike" who spoke on the phone as though he had just walked in off the street and knew nothing about cars. Gave me incorrect prices against the ones they had on there site, could not understand or answer simple questions like " what options are added to this car", " what do you have in stock". Not only did they lose any easy sale but I will make sure my experience is made known to prevent others from dealing with this unprofessionalism. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Maxon Hyundai-MazdaAdded: 4/24/2013 4:40:46 PMDear Jonnyel being a highly rated Dealer on Dealerrater, we are committed to giving our customers the very best of service. Respectfully you reviewed us based on a 2 minute phone call. We never got the opportunity to meet with you. Regarding the receptionist, that was her 3rd day on the job and she was just trying to be very helpful, nobody is perfect. You can always contact me at the dealership and I would be more than happy to speak with you. Donna DeLauraMaxon Auto Group