Maxwell Ford
Austin, TX
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Excellent service Easy scheduling, and great service. The bill came out well under the estimate. Ray helped my wife, and was courteous expedited the work. Well done! Easy scheduling, and great service. The bill came out well under the estimate. Ray helped my wife, and was courteous expedited the work. Well done! More
GREAT Carlos Guzman was extremely helpful in selecting the right vehicle and kept working with us until we were happy with the vehicle and the numbers. He w Carlos Guzman was extremely helpful in selecting the right vehicle and kept working with us until we were happy with the vehicle and the numbers. He was very friendly and informative. We will recommend to make the drive to Maxwell Ford on the motor mile to see him for their car needs. So worth the drive. More
2017 Ford F- 150 XL I purchased a new Ford F-150 XL. Overall I am happy with my experience. The dealership is clean and the employees are friendly. Initially I was offere I purchased a new Ford F-150 XL. Overall I am happy with my experience. The dealership is clean and the employees are friendly. Initially I was offered a significantly under market price for my 2008 Nissan Xterra. Eventually my trade was valued at $4500.00 after going back and forth from the initial $2000.00. I was wanting a different truck, but am in love with the one I ultimately purchased. More
Wonderful Jeff K was very kind, helpful, and knowledgeable. We really enjoyed working with him. He made the process very easy for us. Fernando was also super he Jeff K was very kind, helpful, and knowledgeable. We really enjoyed working with him. He made the process very easy for us. Fernando was also super helpful in the financing process. Thanks for helping us get our family car! More
Great buying experience Quite simply one of the best buying experiences ive had. I dealt with Zach Krische and he was no nonsense, gave me direct yes/no ansers to my dealings Quite simply one of the best buying experiences ive had. I dealt with Zach Krische and he was no nonsense, gave me direct yes/no ansers to my dealings and offers that turned my buying experience into a 1.5hr deal including signing papers. I knew what i wanted, made a fair offer and Zach made it happen, was plesent the whole time and made Maxwell the first place ill go for my next car. This is how car buying should be handled. More
Two hour wait for The Works😏 I was confused on where to pull in for just Quick Trip for The Works, plus there was sort of a traffic jam. Then a two hour wait. Maybe Jiffy Lube? Jo I was confused on where to pull in for just Quick Trip for The Works, plus there was sort of a traffic jam. Then a two hour wait. Maybe Jiffy Lube? John did a great job in spite of the heavy traffic👍 More
Good value for American made. Service at this dealership is greatly improved over the past few years. The service is performed promptly and properly by a cheerful and knowledgeable Service at this dealership is greatly improved over the past few years. The service is performed promptly and properly by a cheerful and knowledgeable staff. I have just calculated that my total maintenance cost on a 5 1/2 year old vehicle purchased at this dealership has cost me less than 40.00 a month, including oil changes. And of course the product is the most popular pickup truck in history -- a product that sells itself--the incomparable F-150. And the best part--it's made in America by American Union workers. More
Customer satisfaction in a high tech world. I was greeted immediately and although I was there for an just an oil change. The customer service is a standard at maxwell. I received a text that m I was greeted immediately and although I was there for an just an oil change. The customer service is a standard at maxwell. I received a text that my vehicle was ready as I waited and again the service personally reviewed the work done. This is to be expected but what made a difference is Jake Wiora made it a point to go over thoroughly and smiled. She said I know it is your new vehicles first service. I treat all as it is first service! World of a difference when a customer service is first!!! More
Mustang service Service center has nice customer service team. Everyone helpful. Edward answered my questions. I did have to research on my own and take car back afte Service center has nice customer service team. Everyone helpful. Edward answered my questions. I did have to research on my own and take car back after they told me it was fine and wrench light was not showing. More
Great experience Jose Ochoa worked great with us. I really enjoyed my maxwell Ford experience. This is my 7th car from Ford and I'll be back Jose Ochoa worked great with us. I really enjoyed my maxwell Ford experience. This is my 7th car from Ford and I'll be back More