Mazda 112

All the staff and especially my salesman Joe Caggiano were very helpful and knowledgeable. They made my experience leasing a new car extraordinary and pleasant. were very helpful and knowledgeable. They made my experience leasing a new car extraordinary and pleasant. More

I have moved to the Hudson Valley and wasn’t going to drive down to your dealership…I tried to make an appt up here and just the phone call was enough to make me drive to LI. Your staff was lovely and in drive down to your dealership…I tried to make an appt up here and just the phone call was enough to make me drive to LI. Your staff was lovely and informative and the appointment was quick. More

My service visit was fast and pleasant with wi-fi available and comfortable seating for me to sit and work. Not to mention, the killer playlist that was on the radio lol available and comfortable seating for me to sit and work. Not to mention, the killer playlist that was on the radio lol More

salesman vinny and manager austin were both a pleasure to do business with and would not hesitate to do business with them again do business with and would not hesitate to do business with them again More

My sales person,John, was polite and not pushy. He took into consideration what I was looking for in a car and suggested the Mazda 2024 CX5. He took into consideration what I was looking for in a car and suggested the Mazda 2024 CX5. More

Our sales person Bonnie was excellent and a pleasure to work with. We breezed through insurance and transfer of plates in no time. Probably most importantly, the financing held no unexpected suprises and work with. We breezed through insurance and transfer of plates in no time. Probably most importantly, the financing held no unexpected suprises and we were in and out in not time! Best of all the pricing of the CX-5 was at or BELOW all other similiar sized SUV's we looked at leaving no need to worry about negotiating over price! Overall just a great experience! More

The sales person, Vinny, was attentive without being pushy, unlike every single other salesperson I’ve encountered in the last 30+ years of being an auto consumer. The sales manager understood where we pushy, unlike every single other salesperson I’ve encountered in the last 30+ years of being an auto consumer. The sales manager understood where we were coming from and cut to the quick and got us in the ball park to really consider making a deal and we were able to fine tune the numbers in minutes. The most feared part of buying a car, the finance manager… this turned out to be the easiest part of the process. Smooth, quick and no stress. Kudos to the whole team at 112. More

MAZDA 112 DEC 1 2023. My check engine light came on and I was hearing brake noises, squealing dragging, rubbing. I brought my2021 CX5 Mazda(with 15,200 miles) in for servi My check engine light came on and I was hearing brake noises, squealing dragging, rubbing. I brought my2021 CX5 Mazda(with 15,200 miles) in for service to Mazda 112 in Medford . The dealer replaced a control sensor and told me they did not hear the brake noises and my brakes are fine. A few days later, the brake noises got worse I called Mazda112 and I would have to wait 3 weeks to come back in for them to check my brakes. After checking my brakes on DEC 23, 2023 The Mazda Service agent told me I needed front brakes on my 2021 CX5 (with 15,200 miles). I needed the rotors cut and new brake pads. I was shocked! I was told my (Garaged) CX5 was infrequently driven and because we had a lot of rain caused the rotors to rust and wear the brake pads, I had to pay over $340. to get my car back. This is the third and last CX5 we will lease or have serviced .from Mazda 112. The dealer did not give me my old brake pads. I checked the TSB (Technical Service Bulletins) that lists common issues with cars and found TSB #04-005-20-3687 talks about Premature Brake Problems (squeaking, dragging, grinding sounds) with my 2021 Mazda CX5. Mazda service agent told me she will have the Mazda technical diagnostic advisors look into why the brakes failed at 15,200 miles and contact me.. I have not heard back from anyone from Mazda.. I WAS TOLD THE MAZDA FACTORY DIAGNOSTIC REPRESENTATIVES ARE THE SAME MECHANICS WHO REPAIRED MY BRAKES! More

I spoke to a gentleman by the name of Matthew Petter and he took the time to show me a car I was interested in. He showed me around the car. I got inside to see all the features the car had to offer. I a he took the time to show me a car I was interested in. He showed me around the car. I got inside to see all the features the car had to offer. I asked him about price and financing as well as other issues pertaining to the car. He was kind, patient and understanding. I ended up not purchasing the car but the experience was definitely a positive one. Even the other staff at Mazda 112 was friendly. More

I was interested in the 2019 Dodge Durango that was advertised on the website. I visited the dealership and met James Boyd who was very accommodating and showed the vehicle to me. He was patient and an advertised on the website. I visited the dealership and met James Boyd who was very accommodating and showed the vehicle to me. He was patient and answered all my questions and addressed my concerns with the vehicle. The vehicle was pristine and I am very pleased with the experience at the dealership. More