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Mazda Of Lodi

Lodi, NJ

Overview
Employees
Reviews
Vehicles
4.7
2,273 Reviews
As part of our ongoing effort to meet the needs of today's digital customer, Mazda of Lodi presents www.mazdaoflodi.com where you will find access to useful information in your pursuit of a new vehicle. Our commitment does not end here though. Once you become a Mazda of Lodi client, you have the option of scheduling appointments by filling out our online service appointment form. Also, if you have a need for parts, you can use our online parts order form at your convenience. We invite you to visit our web site often, as the information and selection are updated regularly. Check out the updated inventory for a new or pre-owned Mazda car or truck.
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130 US Highway 46 East

Lodi, NJ

07644

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Showing 2,273 reviews

May 15, 2024

Always forget to vacuum even after written reminder during service. After giving car back to vacuum, it was not done properly. More

by arpitaggarwal1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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May 19, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out.

Helpful
May 14, 2024

I picked the car, the color and the interior with heated seats. The deal was done in minutes. More

by RENRIQUE102062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 14, 2024

Rosie was great and knowledgeable. Great service. Courteous staff. Accommodating and clean waiting room. Highly recommend More

by eliwhisky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie from customer service in the service dept
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May 14, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 14, 2024

After they sold the car ,I get home and there’s no manual for the car for the basics operations,call the dealership not their problem because this was a pre-owed ,so small things can’t be fixed I just imagin More

by CARLOSBEDOYA23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, Carlos, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
May 12, 2024

Everyone is helpful, efficient and very personable. I feel like the staff go above and beyond to deliver outstanding customer service More

by JJMURPHY1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

Helpful
May 12, 2024

I was very satisfied with my experience, getting my oil changed and my full car inspection and in the timely manner, it was completed from check in to the mechanics video on the inspection I was very impre More

by BHICSWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosin Ramirez
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May 12, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 12, 2024

They where great and took care of me. exactly what I wanted nice job thank you More

by edggie1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 11, 2024

Very Good, she helped us a lot and took me the car I wanted, very professional. More

by gonzalezfrancia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, Francia, and we hope to see you again!

Helpful
May 11, 2024

From the time I handed the keys over, it was a great experience. Nikita was very nice and helped my find a discount. The waiting area was very clean, comfortable and made the experience feel shorter tha More

by Pcar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
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May 12, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nikita met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

Helpful
May 11, 2024

I had an excellent experience. From start to finish the sales manager made my lease transition for a new vehicle smooth. I got the car I wanted and I’m very happy. More

by MVG1998
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan Kogan
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May 12, 2024 -

Mazda Of Lodi responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

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