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Mazda of Elk Grove

Elk Grove, CA

4.9
5,177 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,177 reviews

December 07, 2015

Great experience I hate to car shop because it's always such a hassle! This time it was different we made the deal online & then went in to buy the car. They had every More

by lwestburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Heidrich, Steven Khuu, Fritz Roepke
Dec 08, 2015 -

Mazda of Elk Grove responded

Thank you very much for your business and this review Linda! Congratulations on your new Mazda!

December 07, 2015

Parts Ordering I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the More

by M Kile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kao Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2015 -

Mazda of Elk Grove responded

Thank you for your Parts order and your kind words about Kao Chao! Please keep coming back; we appreciate your business!

December 07, 2015

Great first car experience The staff was very friendly and welcoming. Got a good deal on my mazda 2015 and car has been great as promised. The servicing is also quick and great. More

by gnvk23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Smolich
Dec 08, 2015 -

Mazda of Elk Grove responded

Thank you for all your business! It's good to know that both our Sales and Service teams exceeded your expectations. :-)

December 07, 2015

Professional, easy came back for another car! It was the smoothest and professional car buying experience I've ever had, that I came back for another car! Everyone was friendly and respectful. More

by Joesph L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Triggs
Dec 07, 2015 -

Mazda of Elk Grove responded

Joseph, thanks for your enthusiastic review of Garrett and Anthony. We appreciate your loyalty and continued business! :-)

December 06, 2015

Very easy! Great experience! I would recommend this dealership to any of our family and friends! Super friendly and accommodating. And there is free soda and cof More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Mazda of Elk Grove responded

Thank you Deanna! Please come back and see us again for your future service needs. The soda and coffee will be waiting for you!

December 06, 2015

Promises made are promises kept Just bought a 2016 Miata. There were none available to buy 6 weeks ago so I ordered one and waited. Garrett kept me up to date during the wait and it More

by Solo red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wray, Kyle Clauson
Dec 07, 2015 -

Mazda of Elk Grove responded

Thank you for allowing us to order the right Soul Red 2016 MX-5 for you! It's great to know that Garrett and our other team members went above and beyond to make your purchase a positive experience given the drawn-out circumstances. Happy motoring in that beautiful new Miata! :-)

December 06, 2015

Garrett is the best Great customer service, a no pressure type of atmosphere. Most dealerships have pushy sales people that hound you as soon as you step on the lot. Not More

by RicofromSac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Mazda of Elk Grove responded

Thank you for your business Rico. We wish you all the best with your new Mazda!

December 06, 2015

Enjoyable experience! We had a great car buying experience at Elk Grove Mazda. Matt Heinrich is a delightful individual to work with and a real 'car nut' whose enthusia More

by jsoz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Heidrich
Dec 07, 2015 -

Mazda of Elk Grove responded

Thank you for your thoughtful review of Matt Heidrich and for bringing your business to Mazda of Elk Grove. Matt's enthusiasm for Mazda is hard to contain, which is why he's one of our best. We wish you many happy miles behind the wheel of your new Mazda!

December 06, 2015

Amazing customer service Rachel was great from the time she greeted us she was sweet smart very proficient girl knows her cars! She answered all our questions and concerns and More

by snrpacheco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Smolich
Dec 07, 2015 -

Mazda of Elk Grove responded

Congratulations on your new Mazda! It's great to know that Rachel went above and beyond for you. That's the kind of customer service we strive for!

December 06, 2015

Best car buying experience I ever had It was the smoothest and professional car buying adventure I ever had. The dealership was clean and an inviting . They had a great inventory of cars t More

by sologardener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Smolich
Dec 07, 2015 -

Mazda of Elk Grove responded

Thank you for buying from Mazda of Elk Grove. We appreciate your comments and are glad that Rachel exceeded your expectations. Congratulations!

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