Mazda of Elk Grove - Service Center

The service associates have always been very helpful and answer my questions so i can make an informed decision. answer my questions so i can make an informed decision. More

Billy Shields is a great active listener, reliable, trustworthy, passionate, and has exemplary customer service skills. He helped me navigate the problems I had with our 2018 Mazda CX5. He guided me trustworthy, passionate, and has exemplary customer service skills. He helped me navigate the problems I had with our 2018 Mazda CX5. He guided me with my timing belts, fuel induction service, cooling system exchange, spark plug replacement,throttle cleaning and replacement of infotainment. Very professional and has technical expertise. He exceeded our expectation. Highly recommended and an exceptional service manager. More

This guy is the best never a wrong part ordered when I need it or the infamous back ordered excuse. If you need a part this guy will make it happen. need it or the infamous back ordered excuse. If you need a part this guy will make it happen. More

Fang always has the best customer service. Always super knowledgeable and always eager to help. I will continue to come to this dealer to work with Fang. Always super knowledgeable and always eager to help. I will continue to come to this dealer to work with Fang. More

Fang in the parts department is very knowledgeable and always makes sure i get all the parts i need and get them quickly. always makes sure i get all the parts i need and get them quickly. More

Excellent people…excellent service ! ! The way it should be !! You’ve served me well over the years !! ! The way it should be !! You’ve served me well over the years !! More

Fang is excellent and very professional. He gives us that warm feeling like you’re sitting in front of the chimney after a windy and rainy day. We know he take care of us every time. He is m He gives us that warm feeling like you’re sitting in front of the chimney after a windy and rainy day. We know he take care of us every time. He is my go to guy and would like to recommending him to everyone. More

Services have always been great. Fang goes above and beyond to ensure that parts I needed were available and the communication has always prompt and timely. Fang goes above and beyond to ensure that parts I needed were available and the communication has always prompt and timely. More

This Dealership is great. Great staff, great inventory and superb customer service on all levels. Great staff, great inventory and superb customer service on all levels. More

In the years I have owned my Mazda I have always had a positive experience with the people ! They are pleasant, courteous and have answers for my questions.; I also have to submit I like the videos of positive experience with the people ! They are pleasant, courteous and have answers for my questions.; I also have to submit I like the videos of the service. Unique!! More