Danny Nguyen

Efficient and timely. Very responsive to my questions. Appreciated the professionalism of all your staff. Very responsive to my questions. Appreciated the professionalism of all your staff. More

by MICHELLE.SNAHC Verified Customer Verified Customer

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Your diagnosis is excellent. I am very happy of the results. Thank you very much for your help. I am very happy of the results. Thank you very much for your help. More

by ARTDEMAYO Verified Customer Verified Customer

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Helpful, good you have loaners available. GREEDY that you charge 3% fee of total sales when we use a credit card. GREEDY that you charge 3% fee of total sales when we use a credit card. More

by Happy Customer Verified Customer Verified Customer

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I had a wonderful experience here at Elk Grove Mazda. The staff were very helpful and nice. They were quick and solved all the issues I was having with my car. My car has never felt this nice, thank you The staff were very helpful and nice. They were quick and solved all the issues I was having with my car. My car has never felt this nice, thank you. More

by ASH.DONOVAN12 Verified Customer Verified Customer

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Thank you so much to the after-sales service staff for their helpful assistance. I’ll definitely be back. Thank you. their helpful assistance. I’ll definitely be back. Thank you. More

by zhenyichen1978 Verified Customer Verified Customer

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Great experience. Great experience. Was in and out faster than the estimated work time. Very prompt and courteous Great experience. Was in and out faster than the estimated work time. Very prompt and courteous More

by Rnocon Verified Customer Verified Customer

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I have been going to this dealership for service since purchasing my Mazda. I have always had excellent customer service and today's visit was no exception. I got everything done at a fair price and fairl purchasing my Mazda. I have always had excellent customer service and today's visit was no exception. I got everything done at a fair price and fairly fast as well. Keep up the good work. More

by GAMECENTER1396 Verified Customer Verified Customer

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Danny was great. He took care of everything we needed and communicated with us every step of the way! He took care of everything we needed and communicated with us every step of the way! More

by ALYSSAKONISHI Verified Customer Verified Customer

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am writing to express my serious concerns regarding the service I received on the last service While Danny was kind, I waited over three hours for my vehicle, checking in at 1:45 PM and not leaving until 4 service I received on the last service While Danny was kind, I waited over three hours for my vehicle, checking in at 1:45 PM and not leaving until 4:30 PM. Furthermore, I encountered several safety and service issues: - A video of the service was not provided as expected. - The tire cap was left off by the mechanic. This is a significant safety hazard; had I driven on the highway without noticing, the tire could have lost pressure, risking my life and the vehicle's stability. - I discovered that my spare tire tools are missing from the car. It appears they were taken during a previous visit, leaving me unable to change a tire in an emergency. This experience has been very disappointing and has made me hesitant to purchase another vehicle from your dealership. The lack of accountability regarding safety protocols and missing equipment is unacceptable. I look forward to hearing how you intend to address these service failures. Best regards, More

by TAGREEDATAWEE36 Verified Customer Verified Customer

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Efficient & knowledgeable I was kept informed every step of my visit and they provided a video of my vehicle's inspection. Efficient and knowledgeable. of my visit and they provided a video of my vehicle's inspection. Efficient and knowledgeable. More

by Kerrilee Verified Customer Verified Customer

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