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Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
105 Reviews
4.9

105 Reviews

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105 Reviews of Maritza Hererra

October 28, 2026

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Employee Rating

Everyone there is always friendly and helpful. Ive been a customer here for about 10 years and have always been happy with the service and the staff interactions. I absolutely trust them with my v More

by JLEONARD1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen, Briana Hernandez, Brandon Hocter

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Oct 29, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 10 years and are thrilled to hear about your positive experiences with our team at Mazda of Elk Grove. Your trust means a lot to us, and we’re committed to providing honest and helpful service for all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove

October 19, 2026

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Customer service was just so helpful in every way. It was accommodating to our need. More

by Gerardo mejia
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Recommend Dealer
Yes
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Oct 20, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Gerardo! We’re thrilled to hear that our customer service team was so helpful and accommodating to your needs. At Mazda of Elk Grove, we strive to provide the best experience possible. We look forward to welcoming you back on your next visit! Sincerely, The Team at Mazda of Elk Grove

August 04, 2026

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Great professional Costumer service, definitely recommend to family and friends. Thank you for the great work! More

by LUPEALONSO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

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Aug 05, 2026

Mazda of Elk Grove responded

Thank you so much for your kind words, Lupe! We truly appreciate your recommendation and are thrilled to hear about your positive experience with our team at Mazda of Elk Grove. Looking forward to serving you and your family and friends in the future! Sincerely, The Team at Mazda of Elk Grove

June 25, 2026

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The service advisor Maritza was very professional and knowledgeable. She went out of her way to get me a loaner car for the day. I would highly recommend Mazda of Elk Grove More

by FRANCESCA4
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Mazda of Elk Grove responded

Thank you for the wonderful review, Francesca! We’re thrilled to hear about your positive experience with Maritza and that she was able to assist you with a loaner car. Your recommendation means a lot to us. We look forward to welcoming you back to Mazda of Elk Grove in the future! Sincerely, The Team at Mazda of Elk Grove

June 24, 2026

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Kris is a wonderful person very helpful very polite. He helps us all the time with all our maintenance and customer service is unbelievable with him. He’s great. Let me finish filling More

by FS19631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen

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Jun 24, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Kris has been so helpful and polite in assisting you with your maintenance needs at Mazda of Elk Grove. We truly appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove

June 23, 2026

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We love this dealer. From the original purchase to the excellent service on our vehicle - we highly recommend More

by debra.wogksch
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Recommend Dealer
Yes
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Jun 23, 2026

Mazda of Elk Grove responded

Thank you, Debra! It's wonderful to hear that you love Mazda of Elk Grove and appreciate the excellent service you've received from us. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 23, 2026

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Employee Rating

It was very easy to get in and out on a very busy Sat morning More

by mistyd122
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 23, 2026

Mazda of Elk Grove responded

Thank you for your kind words, Misty! It's great to hear that you had a smooth experience during a busy Saturday morning at Mazda of Elk Grove. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

June 20, 2026

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Employee Rating

Super grateful for Chris, Maritza, and the team, consistently taking care of my family and I, giving our cars the attention they need and guiding us in the right direction. Zoom zoom!!! More

by REVELESJESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

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Jun 21, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Jess! We truly appreciate your kind words about Chris, Maritza, and our team at Mazda of Elk Grove. It’s our pleasure to take care of you and your family’s vehicles, ensuring they receive the attention they deserve. We look forward to seeing you again soon! Zoom zoom! Sincerely, The Team at Mazda of Elk Grove

June 19, 2026

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Employee Rating

Excellent service team! Making an appointment is easy, service reps clearly explain work to be done, and they keep me informed on the work progress. More

by MICHELE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Danny Nguyen

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Jun 19, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Michele! We’re thrilled to hear that you had an excellent experience with our service team at Mazda of Elk Grove. Our team strives to make the appointment process smooth and ensure our service representatives provide clear explanations and keep you informed throughout. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Mazda of Elk Grove

June 18, 2026

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Employee Rating

This dealer has consistently gone above and beyond for any service we’ve come in for. I would highly recommend them to anyone with a Mazda or thinking of buying a new car. More

by mail4note
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 18, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that Mazda of Elk Grove has consistently gone above and beyond for any service you’ve come in for. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

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