Mazda of New Rochelle - Service Center

Great customer service , Don was very clear in explaining Don was very courteous and specific in the service I would be getting today .. I went in about half an hour before my appointments and they took care Don was very courteous and specific in the service I would be getting today .. I went in about half an hour before my appointments and they took care of me right away . Staff was pretty friendly and I felt very comfortable there . More

My Experience At Mazda New Rochelle I was greeted by the friendly staff who logged in my Mazda CX3 and discussed my visit. My questions and concerns were addressed and I proceeded to the I was greeted by the friendly staff who logged in my Mazda CX3 and discussed my visit. My questions and concerns were addressed and I proceeded to the waiting area More

Routine service I was able to customize my service, eliminating tasks I am able to do on my own. Luis was very helpful in applying the best service coupon for maximum I was able to customize my service, eliminating tasks I am able to do on my own. Luis was very helpful in applying the best service coupon for maximum savings. I gave only 4 stars because a few months ago, I was unable to get an i-eloop battery replaced by them. After 2 months of calling, I went to a different dealer who got it for me in 5 days. Getting parts has been a problem in the past as well, otherwise, an excellent dealer and service department. More

Wonderful service. Great job. My experience with Mazda of New Rochelle has been wonderful. Mr. Charles Cunningham has been especially good. He is personable, knowledgeable, and so My experience with Mazda of New Rochelle has been wonderful. Mr. Charles Cunningham has been especially good. He is personable, knowledgeable, and so willing to please..Lily Memija who sold us the CX-5 was also extremely accommodating in every way, making our association with Mazda of NR a pleasure! More

10,000 service (oil change,tire rotation)zServic Service was completed in a timely fashion, less than 90 minutes ; Service manager explained what was done and what the service inspected. Price was OK Service was completed in a timely fashion, less than 90 minutes ; Service manager explained what was done and what the service inspected. Price was OK, for services rendered. Dealership could offer more comprehensive specials, especially on oil change prices, however all in all the experience was positive. Would recommend . Low mileage on car so no major repairs discussed; will see in future. More

Accessory mode Dealership clearly explained how pushing the start button twice can initiate accessory mode and give unusual dash readings. Well explained...very hel Dealership clearly explained how pushing the start button twice can initiate accessory mode and give unusual dash readings. Well explained...very helpful and they made sure I got my last oil change included More

wait time for older cars(2+ weeks) Dealership needs to have more experienced technicians to service older model cars. Left car 3 days and my car was not looked at just for a prognosis. Dealership needs to have more experienced technicians to service older model cars. Left car 3 days and my car was not looked at just for a prognosis. Spent $3000 for a specific repair but left Mazda with a different problem even b4 leaving the shop as a result of trying to fix the original problem. The general consensus among the technicians and management is ‘remember it’s an older car’. Totally unacceptable. More

Great service, friendly people I purchased my Mazda here and have had it serviced here for years. Very satisfied with my experience. Ivan Tellez is the best. Reasonable prices. I purchased my Mazda here and have had it serviced here for years. Very satisfied with my experience. Ivan Tellez is the best. Reasonable prices. More

Great Service Take My car for service always on time , and honest about recommendations, very professional and friendly staff. They concerned about your safety, and Take My car for service always on time , and honest about recommendations, very professional and friendly staff. They concerned about your safety, and that is a plus. More

2 thumbs up Fast and efficient service. My overall experience has been flawless from sales to services. The staff is extremely friendly and i would highly recomme Fast and efficient service. My overall experience has been flawless from sales to services. The staff is extremely friendly and i would highly recommend them. More