Mazda of Roswell - Service Center

Very dishonest guy, look at your receipt closely he will sneak in some extra charges sneak in some extra charges More

Bahar was fantastic! I bought a vehicle from apparently their sister store (Affordable Autos of Roswell) and immediately had a problem. Erik there was extremely rude and I bought a vehicle from apparently their sister store (Affordable Autos of Roswell) and immediately had a problem. Erik there was extremely rude and not willing to help me at all. Bahar came in and was more than willing to help with the situation even though she didn’t need to. She could give Erik some customer service lessons. Big thank you to you, Bahar! More

I drive a half hour out of my way to avoid multiple bad experiences from another Mazda dealership in Marietta in order to go to Mazda of Roswell -- TRUST ME on the bad experience issue -- I know its always experiences from another Mazda dealership in Marietta in order to go to Mazda of Roswell -- TRUST ME on the bad experience issue -- I know its always "complicated." A really good experience at Mazda of Roswell with people who I believe I can trust. The only thing I would criticize is something that's been mentioned elsewhere and that's the relative unavailability of service appointments...sometimes for weeks at a time the calendar is booked, so you might not be able to take your car in for 3 weeks at tahe time that you try to create your booking. That's not practical...and it could steer me away from the Mazda brand if dealer service just isn't normally available without a 3-4 week leadtime. Something -- not sure what -- needs to be done about that. More

While I have enjoyed driving my 2021 CX-5 and my interaction with Paula Thompson at Mazda of Roswell, the service department and their ability to provide "timely" customer service on the most basic interaction with Paula Thompson at Mazda of Roswell, the service department and their ability to provide "timely" customer service on the most basic level has proven IMPOSSIBLE. An Oil Change--we can schedule you for 3-weeks!?!?! 3-Weeks! Me: My car is burning oil at 10-months old. Mazda: We know the turbos are burning oil. Me: What's Mazda planning to do about it? Mazda: Don't know. I like my car but would NOT recommend this dealership at all to anyone! Shameful! More

Shyanna was extremely welcoming, kind and courteous when discussing a potential trade-in. Really appreciate her way of doing business. discussing a potential trade-in. Really appreciate her way of doing business. More

I have been going to Mazda of Roswell for 15 years now and have had 3 different cars serviced there. Wonderful staff, I am happy to continue doing business with them. and have had 3 different cars serviced there. Wonderful staff, I am happy to continue doing business with them. More

Micheal was attentive, professional and willing to assist. Everyone provided excellent customer service to me. I just moved from out of state so my anxiety was quickly resolved because of your employ assist. Everyone provided excellent customer service to me. I just moved from out of state so my anxiety was quickly resolved because of your employees. More

Awesome quick responsive timely organized clean comfortable place management is the best for you technicians are awesome comfortable place management is the best for you technicians are awesome More

Charlie siempre facilita las cosas con el idioma, es amable y aclara todas mis dudas. solo encontré sucio el auto cuando me lo dieron y me hubiera gustado que este como le entregue amable y aclara todas mis dudas. solo encontré sucio el auto cuando me lo dieron y me hubiera gustado que este como le entregue More

Great service and were flexible with my last minute scheduling needs. Service was completed quickly and I was able to pick up the car earlier than initially expected. scheduling needs. Service was completed quickly and I was able to pick up the car earlier than initially expected. More