McCluskey Chevrolet

McCluskey Chevrolet
9673 Kings Auto Mall Road
Cincinnati, Ohio 45249

Sales: (513) 761-1111
Service: (513) 697-5200
Parts: (513) 679-9300

Manufacturer: Chevrolet

Most Reviewed Employees
Walt Kelsey Walt Kelsey
Certified Sales Manager
Karen Shepherd Karen Shepherd
Internet Sales Consultant
Paul Cluxton Paul Cluxton
Sales Manager
Tim Shaw Tim Shaw
Service Manager
Bob Burnett Bob Burnett
Leasing and Rental Manager
Bay Guidugli Bay Guidugli
Certified Sales Consultant
Dan Hoffman Dan Hoffman
Sales Consultant
Mike Kelsey Mike Kelsey
President
Mark Kennedy Mark Kennedy
Certified Sales Consultant
Richard Heimbrock Richard Heimbrock
Certified Sales Consultant
Need a New Car?

Dealership Amenities
Service Open Until 3:00 a.m.
Internet Cafe' With Free Wi-Fi
Free Starbucks Coffee & Pastries
Free Popcorn
Free Car Washes
Free "McCluskey Chevrolet Thank You" Chocolates
Free "McCluskey Chevrolet Thank You" Bottled Ice Waters
Free Apple iPads To Use While In For Service
Free USA Today Newspapers
Free 24 Hour Towing & Roadside Assistance
Free Shuttle Service
Free Maintenance With Our Preferred Owner Card
Pet Friendly :)
Guaranteed Credit Approval
$500 Best Price Promise
Full Service Body Shop
Shop at Target, Barnes & Noble, Costco, Kohl's, or Best Buy
24 Hour Night Service Drop-Off
Hi-Def TVs For Your Viewing Pleasure
Chevrolet Rental Department

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 3:00 AM

Tuesday: 7:30 AM - 3:00 AM

Wednesday: 7:30 AM - 3:00 AM

Thursday: 7:30 AM - 3:00 AM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 3:00 AM

Tuesday: 7:30 AM - 3:00 AM

Wednesday: 7:30 AM - 3:00 AM

Thursday: 7:30 AM - 3:00 AM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
150 Reviews
McCluskey Chevrolet

Overall Score: 5 Star Rating4.9



About McCluskey Chevrolet
Certified: McCluskey Chevrolet
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, McCluskey Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About McCluskey Chevrolet
The McCluskey Chevrolet Difference: we will do our best to provide you and your family with the most exceptional sales and service experience that you have ever had. Please review our list of customer amenities below to get a sense of just how committed we are to exceeding your expectations. We will make sure you're completely satisfied with the value and price that you receive...we're so confident that we will save you money on your next vehicle that we'll pay you $500 if we don't. In service we'll beat any competitor's price...or our service is free to you!
Lastly, if your credit has been challenged during the Great Recession...we WILL get your credit approved and help you start re-establishing your good credit rating!
If I can ever be more
of any assistance please feel free to call me directly at 513-679-9179 or send an e-mail to keith@mccluskey.com

Thank you for the opportunity to prove how much we value your business,

Keith McCluskey
Owner
McCluskey Chevrolet



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2009Camry
5/7/2012 8:18:09 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Heimbrock

My Review of McCluskey Chevrolet:
Richard Heimbrock is an outstanding man. He listened to exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compassionate. We've recently taken our car for the first oil change and couldn't be happier with the service department as well.

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2012avalanche
4/18/2012 8:36:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Wessendorf, Brian Worley

My Review of McCluskey Chevrolet:
they are the best in cincinnati !there shop is clean thruogh out it .they used all gm parts worked with the insurancce company of the guy how rended us great! the body fit looks like new and neverbeen hit thnak you 20911camaro

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northwoodsman
4/16/2012 3:23:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: marcus jones

My Review of McCluskey Chevrolet:
i had a 2011 GMC Sierra pickup 4x4.. traded it in for a 2012 chevy malibu
marcus was very helpful i'd recommend asking for him

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sprather
2/22/2012 5:15:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Heimbrock

My Review of McCluskey Chevrolet:
Made it very easy to purchase car even with having bad credit.I would and will recommend this dealer to family and friends,will be a return customer

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2012avalanche
1/26/2012 7:03:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: jessy tony humbert jeremy huber

My Review of McCluskey Chevrolet:
i have bought two new cars from mccluskey every thing i have asked of them they have done and outstanding work for us ! always remember they our human beings treat them like you want to be treated !

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macryan
1/17/2012 6:34:29 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service manager

My Review of McCluskey Chevrolet:
I called and made appointment for Volt recall per the Certified letter from GM president. I was told by the rep that I had to wait for 10 days for parts to arrive and that appointment would take 3 hours. Well if any of that were the truth the. I would be fine. Upon arrival I was essentially laughed at and told they could "fix my tire" and that I had my facts wrong. I cannot begin to imagine how or why they can make an appointment, tell me they are waiting for the parts and even give me a time frame estimate if they had no intention of actually doing anything.
So after the 10 days I was forced to wait for this hassle and waste of a work-day the offer from GM to buy the Volt back from any buyers who were concerned about its safety--offer rescinded !! The ultimate bait and switch. Not sure if GM instructed its dealers to lie in this manner but
It is highly suspicious. As for why the dealer has chosen to handle its business in this manner is nothing short of despicable.
In short, do not trust this dealer!

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awellington
11/30/2011 7:59:04 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Hoffman

My Review of McCluskey Chevrolet:
I tried a few other dealerships in the area, and the promise never matched up to delivery. I had almost given up when I was put in touch with Dan Hoffman. Best customer service EVER!! He went above and beyond and what he promissed, he delivered. He askes the right questions and gets the right answer. Could not recommend Dan or the dealership more!!!!

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nalayaray
11/15/2011 6:05:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Hoffman

My Review of McCluskey Chevrolet:
The time that i spent looking for a car not at this dealership was crazy. The time that i spent with dan hoffman was excellent. He was friendly an very honest. i had no problem buying a car from him an loved it. no problems what so ever. great person an great at what he does. still loving my car to this day.

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harleyredhead99
11/1/2011 2:42:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Karen Wey

My Review of McCluskey Chevrolet:
I would to say thanks to McCluskey Chevrolet staff for taking care of the problem I was having with my HHR. I had called Chevrolet customer service and they weren't being of much help with the issue. From the time of the appointment to showing up at the dealer, McCluskey was very professional in taking care of the issue. The waiting room with the T.V. plus free food was like being taken care of at a Rolls Royce dealer. The service consultant Karen Wey keep me up to date on what was going on and is a A+ to the McCluskey dealership. Being up set that I was having a problem with my car before I got there, Karen made sure everything was right before I left and made the experience a good one. Being an ex General Motors employee of 15 yrs. I still believe in buying American products. Thanks again to Karen Wey and the McCluskey staff. I will recommend this dealer for sales and service to my friends.

Thanks,
Dennis

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russamy1
10/26/2011 12:40:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Tarvin

My Review of McCluskey Chevrolet:
My car buying experience at McCluskey Chevrolet was excellent from start to finish. My salesperson was friendly, courteous & professional. He made me feel like he really had my best interest at heart. Due to my particular circumstances, purchasing a car was an all day event but he was very patient through the hole experience. I would definately recommend Ken Tarvin & McCluskey Chevrolet to anyone.

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