My experience with McFarland Ford was perhaps one of the worst customer experiences that I've had in my lifetime. The salesperson was completely unprofessional, the sales manager was belligerent and condescending, and they misrepresent their vehicle prices on the internet, presumably to attract inquiries. I have been a Ford buyer all my life, but I would never consider purchasing a vehicle from this dealership.
I have reported my experience to the Consumer Affairs division within the state, as well as with the BBB, and would suggest that if others have similar experiences, that they report them as well.
Businesses have to be accountable for their actions, and it's important that we as consumers share our experiences with others, so that poor customer service is addressed and remedied.
Ford makes a fine vehicle, but McFarland Ford is not the place in which to purchase one.
I Recommend This Dealer:
Sue Mcfarland Moynahan, Rich Pulsifer, Scott Herman
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