Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGovern Ford at Drum Hill
Lowell, MA
211 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 211 reviews
May 22, 2024
Rob is always amazing to work with. He is personable, not salesy, and overall a great car salesman. If you're looking for a great car buying experience, go to Drum Hill Ford and ask for He is personable, not salesy, and overall a great car salesman. If you're looking for a great car buying experience, go to Drum Hill Ford and ask for Robert Keenan! More
by Toriblck13
Helpful May 21, 2024
Excellent service and parts department. Took the time to explain things even on a busy morning Took the time to explain things even on a busy morning More
by cpowers1880
May 21, 2024
Great experience! Nick was excellent. Love my new car. Easy process.. friendly staff. Over all pleasurable doing business with you all. Nick was excellent. Love my new car. Easy process.. friendly staff. Over all pleasurable doing business with you all. More
by ann.pyburn
Employees Worked With
May 20, 2024
Very kind salesman. The general sales manager is the best. Will listen to concerns needs and wants and find the perfect car. The general sales manager is the best. Will listen to concerns needs and wants and find the perfect car. More
by alyk22
Employees Worked With
May 17, 2024
Nick Keenan my sales guy handled all the questions I hade very professionally, explained everything great .awesome job very professionally, explained everything great .awesome job More
by Dennis Fitzpatrick
May 16, 2024
The service was very good. The people I encountered, Lisa and Carlos, were friendly and knowledgeable. The people I encountered, Lisa and Carlos, were friendly and knowledgeable. More
by James_Egan
May 14, 2024
This was a very great experience. Definitely recommend. Rob and nick Keenan were friendly and great to work with. They went up and above than my expectations. Definitely recommend. Rob and nick Keenan were friendly and great to work with. They went up and above than my expectations. More
by Dee
May 13, 2024
This was by far my best experience with a car dealership and I have a lot of experience. Thank you McGovern Ford! and I have a lot of experience. Thank you McGovern Ford! More
by Diane
May 13, 2024
For the past 10 years I have been bringing my cars to Drum Hill and now McGovern for service. Excellent customer service and communication on all work to be done. Drum Hill and now McGovern for service. Excellent customer service and communication on all work to be done. More
by Rgentle
Employees Worked With
May 11, 2024
Everyone at McGovern Ford was friendly and easygoing. I got the exact car I wanted with no pressure I got the exact car I wanted with no pressure More
by vdavis
