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McGovern Ford of Framingham

Framingham, MA

4.9
560 Reviews

1200 Worcester Rd

Framingham, MA

01702

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560 Reviews of McGovern Ford of Framingham

December 07, 2022

Took 3. 5 months to complete service. Car was on their lot the whole time. Unacceptable. Nothing offered for assistance. More

by jtweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 12, 2022 -

McGovern Ford of Framingham responded

Thank you for leaving the review. We take all reviews, good and bad, into consideration as we strive for the highest level of customer service at McGovern Ford of Framingham. Unfortunately, there is a nationwide shortage of OEM parts at this time, and there was nothing we could do to get the parts faster. We do apologize for any inconvenience this may have created.

December 07, 2022

Very pleased with the service I received today, I had received a recall notice and had difficulty making time for the appointment, McGovern Ford scheduled my F350 at a time that worked out well, started More

by unionsquare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in customer service; Dave Service Mgr
Dec 08, 2022 -

McGovern Ford of Framingham responded

Thank you for letting us know that you had a positive experience having your recall service performed on your Ford F-350! We hope that you continue to visit McGovern Ford of Framingham for your automotive needs!

December 05, 2022

Thank you for fixing my truck so quickly. And keeping me updated on on the truck More

by ccrbaker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim foley
Dec 06, 2022 -

McGovern Ford of Framingham responded

You're most welcome! Thank you for coming to McGovern Ford of Framingham!

December 01, 2022

Had an issue with my 2022 f350 it was repaired very fast and I was treated great highly suggest McGovern More

by Milesofexcavating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 02, 2022 -

McGovern Ford of Framingham responded

We're proud to be the go-to resource for your 2022 Ford F-350 maintenance! Thank you for leaving McGovern Ford of Framingham this five-star review!

November 29, 2022

From the first contact (phone call) with Chris Halverson, I knew we were in great hands! Professional, pleasant & explained process step by step putting my mind at ease! From there, he followed up and comple More

by whorupa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Halverson collision process manager
Nov 30, 2022 -

McGovern Ford of Framingham responded

Thanks for giving Chris & the team an opportunity to earn your business! We appreciate you trusting us with your vehicle's repairs and hope you won't hesitate to reach out if we can be of service again in the future. Take care! - McGovern Ford of Framingham

November 04, 2022

Very pleased with the service I received. The service department was very professional and helpful. More

by Deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Nov 04, 2022 -

McGovern Ford of Framingham responded

We're so glad our team had the opportunity to assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - McGovern Ford of Framingham

October 31, 2022

Very professional. Received a written estimate and inspection report. On time service. Would recommend. Only complaint was the traffics getting to and from. More

by Scott J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye 5 stars
Nov 02, 2022 -

McGovern Ford of Framingham responded

Thank you for the feedback, Scott! We appreciate you visiting us here at McGovern Ford of Framingham and hope to see you again next time!

October 14, 2022

Extremely professional staff . On time . Constantly updating me . Above and beyond expectations!!! Chris is great at his job !!! More

by Salamatf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris halverson
Oct 14, 2022 -

McGovern Ford of Framingham responded

This is what we like to hear! We're so happy that you can trust our team for your service needs!

October 10, 2022

After delivering a car to me with a blocked filler tube for the fuel tank… And returning it to be repaired… Once I picked it up and drove it home and tried to put gas in it it still wouldn’t take fuel in t More

by Blackhat345
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sambo Sorm, Frank Burns
October 09, 2022

Tremendous…highly recommend! Had a tire emergency with my Mercedes’ and treated me as if I just purchased the car from them More

by Rchestnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim foley service advisor
Oct 11, 2022 -

McGovern Ford of Framingham responded

We're so glad our McGovern Ford of Framingham team had the opportunity to assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

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