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McGovern Ford of Framingham

Framingham, MA

4.9
559 Reviews

1200 Worcester Rd

Framingham, MA

01702

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559 Reviews of McGovern Ford of Framingham

October 04, 2022

What a great dealership, Brian in service took my car right in and got me back on the road so fast and let’s not forget about the parts dept who got me my requested filter from a local parts store asap! More

by rumz2082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rumsey, Brian Frye
Oct 05, 2022 -

McGovern Ford of Framingham responded

Thanks for the five stars! We're glad to hear that Brian could assist you during your visit with us here at McGovern Ford of Framingham. We hope to see you back!

September 29, 2022

Last minute call, and was able to get an app the next day, left the van of for the day and had my problem solved at the end of the day. Great job Jim and the whole crew. More

by Mr. M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 29, 2022 -

McGovern Ford of Framingham responded

This is what we love to hear! We're so happy that Jim and our team earned your 5-stars! We look forward to seeing you next time! -McGovern Ford of Framingham

September 28, 2022

Service was absolutely horrible would never step foot back in the dump Brought three vehicles and not one got fixed issue still happens with all three More

by Ryan p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Oct 05, 2022 -

McGovern Ford of Framingham responded

Hi Ryan, We couldnt find you in our system. Please call our General Manager David Melkonian at 5082717740 to help rectify the situation.

September 21, 2022

Fast and friendly. Vivian is an expert at helping her customers get what they need More

by Dsenechal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for your review! Vivian and the rest of our team look forward to seeing you next time! -McGovern Ford of Framingham

September 14, 2022

Excellent service and communication with the customer on all issues. The staff is very easy to deal with. More

by Kmarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Daum
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for your 5-stars! We look forward to seeing you next time! -McGovern Ford of Framingham

September 05, 2022

Second purchase at McGovern Ford. We purchased a Lincoln Navigator 1 1/2 years ago. The experience was pleasant and honest, that being the reason we returned when the need for a new More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Burns
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for your review, Bob! We're happy that you're enjoying your Lincoln Navigator! We look forward to seeing you next time at McGovern Ford of Framingham!

August 24, 2022

Vivian was amazing. Unfortunately she had no control over the way the dealership handles loaner cars. It was a mess - easily avoidable by telling costumers up front that More

by JN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for sharing your honest feedback. We appreciate your business and hope that we can provide you with a better appointment next time.

August 16, 2022

Clayton Burns is a great salesman, I would highly recommend him and buy from him again. More

by Newcarfromclayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Burns
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for sharing your experience working with Clayton at McGovern Ford of Framingham!

August 15, 2022

Brian Frye is Very professional, prompt, knowledgeable and showed a lot of care. Hoping the service done to the vehicle meets the same level of care. More

by Brenda & Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye 5star
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for sharing your experience working with Brian and our team at McGovern Ford of Framingham!

August 13, 2022

Very busy dealership but they kept to schedule and made repairs in timely manner, as they said. This is the second dealership who worked on an issue I had with my truck. Seems this time they resolved probl More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Foley
Sep 29, 2022 -

McGovern Ford of Framingham responded

Thank you for sharing your experience working with our team, Doug! We look forward to seeing you next time at McGovern Ford of Framingham!

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