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McGovern Ford of Framingham

Framingham, MA

4.9
559 Reviews

1200 Worcester Rd

Framingham, MA

01702

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559 Reviews of McGovern Ford of Framingham

November 22, 2021

Had my truck in for service and Vivien did a awesome job throughout the entire process. Great communication and honesty wait times really made the service experience easy! More

by Matt F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
November 21, 2021

I got shuffled around at the front desks and they don’t perform the correct full brake service I asked for. Service time takes too long. More

by Loyal Ford Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
November 18, 2021

I needed a part for my car, Ford called me and said they “spent 2 hours calling around for the part” to no avail and the part was on back order. I was told it could take up to a month to get the part. And, More

by Mel
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivien
November 17, 2021

The service was excellent. The service advisor James Foley explained the repair needed to be done. The repair work was completed in a timely manner. I will continue to have our vehicle repairs done by More

by Lenandterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Foley
November 17, 2021

I feel that i was treated fairly at McGovern Ford, there was no bullying like can be seen often at other dealers, I wouldn’t hesitate to recommend them to anyone That’s about it More

by brendiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan Smith, Steve Baisley
November 13, 2021

Excellent experience from Vivien!!! She gets the five!. Dealership: not much info on 2022 Explorer thus a 4 dealership rating More

by ted.grenham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien
November 10, 2021

Brian was amazing. I did not have an appointment and wanted to come in for a quick oil change so he squeezed me in early morning. More

by psingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 05, 2021

I was very disappointed in the system. I went in for a rotation and oil chg when after the fact they said I need new tires. Well they charge me for a rotating then told me my tires were in the red. I will More

by Annnickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CS
November 02, 2021

The customer service and the quality of the work is excellent at McGovern Ford. Jim (Service Advisor) is always pleasant and explains any work needed. I’ve always had a good experience and will keep More

by jackcampbell0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Foley
October 31, 2021

Everyone are friendly and professional , must importantly they got things done pretty fast and easy More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Daum, Frank Burns, Rocket Anderson, Rich Breen, Vinny Colin, Justine Trautwein, John Vaughan, Steve Baisley, Mike Carroll
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