McGovern Ford of Framingham

The service was excellent. The service advisor James Foley explained the repair needed to be done. The repair work was completed in a timely manner. I will continue to have our vehicle repairs done by Foley explained the repair needed to be done. The repair work was completed in a timely manner. I will continue to have our vehicle repairs done by McGovern More

Excellent experience from Vivien!!! She gets the five!. Dealership: not much info on 2022 Explorer thus a 4 dealership rating Dealership: not much info on 2022 Explorer thus a 4 dealership rating More

Brian was amazing. I did not have an appointment and wanted to come in for a quick oil change so he squeezed me in early morning. wanted to come in for a quick oil change so he squeezed me in early morning. More

I was very disappointed in the system. I went in for a rotation and oil chg when after the fact they said I need new tires. Well they charge me for a rotating then told me my tires were in the red. I will rotation and oil chg when after the fact they said I need new tires. Well they charge me for a rotating then told me my tires were in the red. I will by the tires but still why do the rotating and charge me then put on new tires and alignment. I would rather they notice my tires being in the red and come out to speak with me because I was a “wait person “ in the waiting room. Someone’s head was not thinking much for the customer! sake! More

The customer service and the quality of the work is excellent at McGovern Ford. Jim (Service Advisor) is always pleasant and explains any work needed. I’ve always had a good experience and will keep excellent at McGovern Ford. Jim (Service Advisor) is always pleasant and explains any work needed. I’ve always had a good experience and will keep coming back. More

Everyone are friendly and professional , must importantly they got things done pretty fast and easy they got things done pretty fast and easy More

Recently I had my 2017 Ford Explorer Sport in the Body Shop for some damage I had. Chris and Matt were both extremely interested in making sure my car was repaired properly and kept me informed throughout Shop for some damage I had. Chris and Matt were both extremely interested in making sure my car was repaired properly and kept me informed throughout the process and worked with Insurance Company More

On time and did what was expected. Also resolved a long-standing problem in that the Ford Fusion Owner's Manual provided incorrect information on how to program the seat select feature. long-standing problem in that the Ford Fusion Owner's Manual provided incorrect information on how to program the seat select feature. More

No pressure. Rocket our salesman was extremely helpful. Made our experience easy. Will definitely recommend to friends and family. Made our experience easy. Will definitely recommend to friends and family. More

Jim Foley is great. Unfortunately my problem not solved. I drove to CT and list all my lights twice which is very scary. Had to pull to the side of a dark road and just hope I didn’t get hit. The second tim I drove to CT and list all my lights twice which is very scary. Had to pull to the side of a dark road and just hope I didn’t get hit. The second time I was approached by CT state police who had their lights on. He advised me to tow it it which I did. The state trooper allowed me me and my service dog to ride with him to our destination. Going to try to get it in to Valente Ford ASAP or tow it to Imperial Ford where I bought it. Jim thank you for trying to fix the problem. I know you always do your best. If I was closer I would tow it into you. I Bruin your service department. More