
McGovern Ford of Framingham
Framingham, MA
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559 Reviews of McGovern Ford of Framingham
We’re from out of town, and needed prompt service. The service department fit us in, and quickly repaired our car. Jim was extremely helpful and accommodating. service department fit us in, and quickly repaired our car. Jim was extremely helpful and accommodating. More
Excellent service. Always timely and they never do anything without full explanation and your okay. Always do a complete check of critical areas when in for any service. anything without full explanation and your okay. Always do a complete check of critical areas when in for any service. More
Great experience with Chris Uhl. No pressure and answered all my questions. He was great to work with. Went over everything with me inbthe truck and connected me to the Ford pass app. Thanks for a great exp all my questions. He was great to work with. Went over everything with me inbthe truck and connected me to the Ford pass app. Thanks for a great experience More
They were very professional and personable at the same time and they were extremely helpful with some questions I had. Thank you Mike Hayes.- service time and they were extremely helpful with some questions I had. Thank you Mike Hayes.- service More
Very good price and the salesman is very nice. Perfect experience my wife and I purchased the car we need. Also the registration process is very fast , we only wait for a few minutes then everything is do experience my wife and I purchased the car we need. Also the registration process is very fast , we only wait for a few minutes then everything is done. More
Straightforward, competitive, and comfortable experience. Thanks for making this car purchase the easiest of any I recall. I will refer any family or friends seeking Ford to utilize this dealership. Thanks for making this car purchase the easiest of any I recall. I will refer any family or friends seeking Ford to utilize this dealership. More
McGovern Ford of Framingham was good on the whole. The car was perfect. Mark in finance was professional. The bad was that the salesman failed to have the paperwork ready when I came to pickup the car. An car was perfect. Mark in finance was professional. The bad was that the salesman failed to have the paperwork ready when I came to pickup the car. And and he didn’t advise me of this before I arrived. Time wasted, and no acknowledgment of this. More
Let me say that I despise shopping at car dealerships more than pretty much anything else I can think of. The pressure, the tactics, and manipulation have been horrible in so many dealerships. McGovern F more than pretty much anything else I can think of. The pressure, the tactics, and manipulation have been horrible in so many dealerships. McGovern Ford was the absolute best experience I have ever had car shopping. Justine was the sales professional I dealt with, Josh was the sales manager and Jason was the finance manager. Each of them gets five stars for their part in my purchase. Justine was so kind and patient and answered every question I had with patience and clarity. I felt free to take my time and compare options with no pressure whatsoever. She is by far the best sales person I have ever dealt with! When it was time to negotiate the purchase, there was no back and forth dog & pony show between sales rep and manager and me. Josh, the sales manager, came right over and sat down with Justine and myself and we had a civilized, respectful, enjoyable negotiation. I can’t believe I’m even saying that about buying a car, but it’s true! We ended up at a fair price that I was very happy with, again with no pressure and I was treated with the utmost respect. Working with Jason for financing options was a breeze and again, I was treated with kindness and politeness and felt comfortable every step of the way. From the minute I walked in the door at McGovern I was welcomed and treated very well, like a human being, not a financial target. I am someone who keeps my cars for 10 years just so I don’t have to go through the hassle of car shopping, so this review is saying a lot about this business. Five stars all day long! More
Took my vehicle in on time. Bob in service is always great to work with. The waiting area is a little skimpy. The new set up looks institutionalized. The old one was classier. great to work with. The waiting area is a little skimpy. The new set up looks institutionalized. The old one was classier. More
Great service at the service department, specially Mike Hayes. He took care of my Explorer and provided a wonderful service. It was a great experience! 5 Stars!!! Hayes. He took care of my Explorer and provided a wonderful service. It was a great experience! 5 Stars!!! More