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McGrath Acura of Downtown Chicago

Chicago, IL

4.3
276 Reviews

1301 N Elston Ave

Chicago, IL

60642

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Showing 276 reviews

June 09, 2013

We just got our Acura MDX lease with this dealership. We worked with Bill Tsonis who's been nothing short of great!!!!! We did all the negotiations over the email, and once we were at the dealership he did More

by Jewelvolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 05, 2013

Neil is very very patient man at mcgrath, i can't even beleive that i got a deal what i am looking for, He is 'THE BEST' sales person at Mcgrath he called me several times on the phone before i com More

by murthyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2013

Had a great experience with this dealership. Most of my contact was with Bill Tsonis, starting with e-Mail. He responded to a website inquiry very quickly, and replied to several questions via email at all More

by esahyouni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Licardie
May 24, 2013

This was far and away the best car buying experience I've ever had! I came to McGrath extremely frustrated after have a horrible experience with Infiniti, the new car sales manager met with me personall More

by Llaramie01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Digiacomo, James Licardie, Alex Kinnally
May 21, 2013

While on my way to work recently, I ran over something that caused an immediate flat tire. When I went to change my tire, I noticed the spare tire was not in good condition. I immediately called John Kakk More

by dce6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Licardie, Jerry Jack
May 19, 2013

I bought a CPO'd 2008 Acura TL from them in Oct 2012, after my previous car was totaled in an accident. The salesman (Tom Whitfield) was very knowledgable and friendly at the time of the purchase - part More

by BrianTodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McGrath, Noble Jones, Thomas Whitfield, Jim Ebe
Jun 16, 2014 -

McGrath Acura of Downtown Chicago responded

Thank you for providing us with your feedback. We apologize for your unsatisfactory experience.

May 16, 2013

Very proffesional outfit! George did a great job, assisting me , and showing me his cars. John went out of his way , to get me a great deal. I will do business, with this store again! More

by djk1976djk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ta
May 10, 2013

I was completely satisfied with my customer service and overall deal. John Ta went out of his way to get me the best deal and even worked a way to get me a free lunch. I was a little disappointed that I More

by PNCMJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ta
April 28, 2013

John Ta responded to an inquiry initiated through a car buying service, and was immediately price competitive. This was refreshing after experiencing an attitude of "we're the only show in town" from a dea More

by MichaelMcGurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kinnally, John Ta
April 26, 2013

It was just a PLEASURE to deal with Julie hill Got a new car at a great DEAL. NO hassel I check out the other dealers and by far McGRATH is the BEST All the way from Lake Zurich Ill. More

by 1q2w3e4rl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
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