McGrath Lexus of Westmont

I had my Lexus RX in for Service with Paul Tuffner. Paul was very helpful. He explained in detail what maintenance my vehicle needed and how much it would cost. I waited for my vehicle while it was being se was very helpful. He explained in detail what maintenance my vehicle needed and how much it would cost. I waited for my vehicle while it was being serviced. Paul told me it would take about an hour. While I waited I enjoyed a nice neck and shoulder massage. To my surprise my vehicle was done in 40 minutes and it had been vacuumed and washed. The dealership is beautiful. I felt like I was at the Four Seasons. More

recently took a test drive with the internet salesperson. Although friendly. did the typical five minute, right turn, right tun, return to dealer road trip. How and why they would expect anyone to buy a car Although friendly. did the typical five minute, right turn, right tun, return to dealer road trip. How and why they would expect anyone to buy a car without spending more time is beyond me. I looked at the new 250 hybrid and wanted premium but they provided a base for the trip, although the service loaners were premium model, which they let me sit in, but not drive.... go figure. Price... I was told sticker even though you can purchase for much less on the web. More

went in for a 25k service was told I needed brakes, went in for a 25k service was told I needed brakes, wheel balance, alignment declined to do the work went to schuamburg lexus brakes were at 65% le went in for a 25k service was told I needed brakes, wheel balance, alignment declined to do the work went to schuamburg lexus brakes were at 65% left no vibration at highway speeds and vehicles tracks straight down the road no charge nothing needed brought to the attention of service manager ruben pesante and got a oh well it happens Here is your warning When you do the math get a second opinion Might save you alot of MONEY!!!! More

Very Professional. Upfront. Would send my family and friends. friends. More