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McInerney Woodhaven Chrysler Jeep

4.1

163 Lifetime Reviews

23940 Allen Rd , Woodhaven, Michigan 48183 Directions
Sales: (734) 362-3100

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163 Reviews of McInerney Woodhaven Chrysler Jeep

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February 23, 2017

"Horrible Serive from TOM GACKLE"

- Rachel Burch

I have never been treated so poorly by a sales person in my life. I tired asking basic questions just to receive no response at all or a snarky comment from Tom Gackle. Here is his exact email to me: " I noticed that you did not answer my question, "When can you come in?" I had 3 customers here at the dealership at the time your Email came in. I did not even have a chance to look at my Email until I got home and frankly, the question you asked was one that I could not possibly answer without actually physically looking at the vehicle. I didn't even know if we still had the vehicle. I could have made up a number, but I don't do that. To tell you how many miles are on it, I have to get the key and go out and look. My customers trust me because they know I try my best to be accurate. Yet, I still responded to you last night and told you I would check the vehicle in the morning. Were you planning on buying it last night? The dealership was not open. I don't think it's unreasonable to wait until morning for an accurate answer. Especially since you said, "I think I am getting ready to purchase a new vehicle soon". That doesn't sound urgent. It doesn't sound like you have to know the answer instantly and can't wait until morning. You had also asked if we had any similar in stock. I apologize that I failed to answer you, but that's also not as easy to answer as you might think. Just because our website shows one does not mean it wasn't just sold. The answer to your question changes constantly. We had 9 Jeep Grand Cherokee Altitudes stock this time last week. They have all been sold. It doesn't matter what's in stock today if you are not buying today". So after that long rant of an email, he still 1) didn't answer any of my questions 2) I wasn't even asking about the type of vehicle that he mentioned above. 3) I didnt ask for an answer instantly. It was over 24 without a simple response of how many miles were on the vehicle. This place is a joke. I was ready to buy a vehicle TODAY, I just wasn't sure if I wanted to buy or lease. This guy is a JERK! RUN AWAY!

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Recommend Dealer
No
Employees Worked With
Tom Gackle
January 13, 2017

"Great Body Shop!"

- Medved

In August of 2016 I had the misfortune of hitting a deer. The frond end of my 2014 Chrysler 300S was in bad shape to the point of it being around $3,000 in damages. Fortunately, the body shop staff at McInerney's did an excellent job with the repair work. Jeff, the body shop manager, was very friendly and helped me out putting in the insurance claim. He kept me updated on the progress of repairs as it took a little longer than originally planned. When it came time to pick up the 300, you would have thought it just rolled off the assembly line. The paint work and everything else was flawless. Thanks for a job well done!

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Recommend Dealer
Yes
Employees Worked With
Jeff Kubik
January 03, 2017

"New Ram"

- AMayn

Casey made the whole process very easy and smooth. I never felt pressured or rushed. I will definitely be back to work with Casey when I turn in my other car.

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Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
December 31, 2016

"Sales"

- JAMES LANCOUR

Another smooth transaction on my second lease with Casey Dettloff. Casey is great to work with and everyone should see him if your looking to buy with ease

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Recommend Dealer
Yes
Employees Worked With
Casey dettloff
December 31, 2016

"Finally got my jeep I always wanted!"

- Raquel ashlin

Thanks to Casey Duttloff for making it possible and affordable for us to get our jeep! So happy with our Grand Cherokee!! Very good experience!

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Recommend Dealer
Yes
Employees Worked With
Casey Duttloff
November 09, 2016

"Drew Rose at McInerney's!"

- donald rose

Come see the best salesman downriver guaranteed!!! Expert service, fast delivery, and a smile to brighten your day! Want the best price!? Come see me or find me on Facebook! Dealership: 734-362-3100

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Recommend Dealer
Yes
Employees Worked With
Drew Rose
October 05, 2016

"Casey Dettloff sold us a JEEP!!!!!"

- Halbrooksj

We love the jeep, your service was unparalleled and this entire experience exceeded our expectations. If you see us on the road give us a jeep wave and we will definitely give you one. Thank you, Casey!!!! Respectfully, Josh Halbrooks

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Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
October 05, 2016

"BEST EVER"

- Christine

Our sales rep, Casey, was very helpful, kind and all around GREAT! This is our third purchase from this dealership. I have referred him to a couple of friends already.

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Recommend Dealer
Yes
Employees Worked With
none
October 04, 2016

"Great Experience "

- Tony669f

Casey my salesperson was great he took his time with it was a great experience I recommend my family & friends to this dealership also my salesperson Casey

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Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
August 10, 2016

"Terrible service "

- Tired of waiting

The leasing experience was great. If you read the latest reviews, they get many of there high ratings thanks to Casey. But then you need service and it really socks. They take forever, don't call you back, are rude. Makes you wish you never leased a across here. Never had this problem at Ford's. The guys at the desk are doing there best but the system is broke. Need more help and more efficient system in my opinion

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Recommend Dealer
No
Employees Worked With
Bob
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