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McKenna Porsche - Service Center

Norwalk, CA

5.0
38 Reviews

38 Reviews of McKenna Porsche - Service Center

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January 23, 2024

Jenny is the best service advisor. She always communicates what my vehicle requires and helps in any way she can. I can always rely on prompt reliable service. More

by lyang86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

McKenna Porsche responded

Hello, thanks for sharing your 5 star review of McKenna Porsche! We're happy to hear Jenny is always willing to help! Thanks for making McKenna your go-to for service, we welcome you back anytime!

December 22, 2023

Jenny is always professional and in top of her game. She always helps me with my Panamera by answering my questions and giving realistic expectations. Always with a great attitude! More

by Porschelover911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Mayuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

McKenna Porsche responded

Hello, we appreciate you sharing this 5 star review of McKenna Porsche. We're glad Jenny is always on here A-game, and can make sure your worries are at ease! Thanks for always choosing McKenna, we wish you safe travels ahead in this new year!

December 22, 2023

Isaac has been my service advisor for years. Prior to that I had two amazing service advisors as well. I have to say that Isaac has went above and beyond for all my service needs. Rarely there’s More

by Taney Dich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Mayuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

McKenna Porsche responded

Hello Taney, thanks for the 5 star review of McKenna Porsche! We are so happy to hear that Isaac is willing to go above and beyond to make sure you and your vehicle are well taken care of. Thanks for trusting our team here at McKenna, we look forward to your next visit!

December 21, 2023

I stopped by the dealership because I thought my vehicle was having some issues. After speaking to Mike he explained in detail what the issue was and what needs to be done. He made me feel at ease and you c More

by brandon_rayburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barcelona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

McKenna Porsche responded

Hi Brandon! We thank you for this recent review of McKenna Porsche. We're glad Mike could put all your worries at ease and make this such a great experience for you overall! Thanks for bringing your vehicle in, we are always here for you!

December 15, 2023

Jenny has always been on the top of her game whenever I bring in my diesel Cayenne or Turbo S coupe. She is articulate and makes my service experience enjoyable. More

by Richard.Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Mayuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brouillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

McKenna Porsche responded

Richard, thanks for the 5 star review of McKenna Porsche. We love to hear Jenny has always been on her A game for every visit! Thanks for always choosing McKenna, we look forward to working with you again in the future!

November 29, 2023

Great place to bring your Porsche to get service and the only dealership to have a great tow service. More

by curielp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

McKenna Porsche responded

Hello! Thanks for the 5 star review of McKenna Porsche! We're happy you can recommend us to others, and it's great to hear your experience was a pleasant one! Thanks for choosing McKenna, we are here for you anytime!

November 27, 2023

Jenny is the best! She always has kept me informed on my car and is transparent with what my car needs! Highly recommend Jenny & the service team at McKenna Porsche. More

by Nate B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

McKenna Porsche responded

Hello Nate, we appreciate your 5 star review of McKenna Porsche. We love to hear Jenny is always willing to do whatever it takes to make sure you are well taken care of for service! Thanks for choosing McKenna, we're always here for you in the future!

November 20, 2023

Best Service Team in the area. They always take care of all my needs. I won't go anywhere else. More

by thefyasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Yorba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

McKenna Porsche responded

Hello, thank you for the 5 star review of McKenna Porsche! It is great to hear you consider us one of the best around! Thanks for choosing McKenna for your service, we look forward to your next visit!

August 07, 2021

McKenna sales and service staff have always cared for my car in a professional and respectful manner. When it is time for another 911 purchase McKenna will be my choice. More

by billnofelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Mayuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Alba, Bryce Walters
Aug 10, 2021 -

McKenna Porsche responded

Hello Bill, thank you for sharing your recent 5 star sales and service experience with us here at McKenna Porsche. We are pleased to hear that our team has taken such great care of you. Thanks for being part of the McKenna family, and we hope to see you again in the future for another 911 as well! Enjoy every mile ahead!

Aug 11, 2021 -

billnofelia responded

The staff at McKenna have always taken great care of my 911 Turbo S. When it is time for another 911 McKenna will be my choice. Bryce Walters, Anna Alba and Mel Mayuga have always been helpful.

February 21, 2020

Geraldine provided me with the exceptional service I’ve grown to expect from this service unit . As always Mel is the best service manager in the business! More

by jdw
Recommend Dealer
Yes
Employees Worked With
Mel Mayuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Gordon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldine 5 stars, Ana Alba, Bryce Walters
Feb 25, 2020 -

McKenna Porsche responded

Hello, thank you for sharing your recent 5 star experience with Geraldine and Mel here with us at McKenna Porsche. We are pleased to hear that she provided you with exceptional service. Thank you for choosing us here, and we are here for all your Porsche needs. Enjoy every mile ahead!

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