I was looking for a basic 2-door VW Golf or Honda Fit/Civic for my son. Tried getting the lowest quote through True Car and settled for the outgoing model of Honda Civic because it was cheapest; VW Golf was more expensive at all dealers. I was about to go and buy the Civic, when I got a phone call from Neil, who is big boss at McKenna VW. I asked him to match the Civic price if we wanted my business. He was sort of offended that I was comparing VW to Civic (now I understand why). In the end, we agreed on a number very close to what I wanted to pay- ALL over the phone. In one hour, I was at the dealership where RICHARD (the sales person) took care of the rest. No gimmicks and no hassles. DEVIN, the finance guy, had three other buyers before me. That delayed me, but there is not much they could do about it. Kevin was very easy to deal with as well.
On the Side: They gave me one key that belonged to another car. I brought it to their attention. RICHARD called me when the key arrived in the parts department. They programmed it to my car in a very short time. When I was about to leave, they discovered the missing key for my car. So, I have three keys now. They gave me a complementary VW key ring, for the inconvenience.
This was a very relaxing, possibly the best, car purchase experience I had. I highly recommend this dealership.