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McKenna Volkswagen Cerritos

2.1

43 Lifetime Reviews

18303 Studebaker Rd, Cerritos, California 90703
Call (855) 995-7761

Top Reviewed Employees

Westley  Medeiros, Client Advisor, McKenna Volkswagen Cerritos

Westley Medeiros

Client Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Alvin Acabal, Client Advisor, McKenna Volkswagen Cerritos

Alvin Acabal

Client Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Joseph Serpico, Finance Associate, McKenna Volkswagen Cerritos

Joseph Serpico

Finance Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 13, 2017

"Great Deal and Awesome Service"

- Patd2087

My husband and I bought an Passat on July 10 and we received the best service I have ever had while buying a car! Joe made us feel very comfortable and got us a great deal on a warranty, we were already very happy with the one Wesley got us but Joe was able to get an even better one. Wesley was a wonderful, knowledgeable salesman. What I liked they best about my interaction is that Wesley was respectful of our budget and even made sure we knew the car we ended up getting was out of our range (there was a miscommunication our my end as to what my budget was but the are was well within my budget). I feel extremely confident in my purchase and would recommend McKenna to anyone looking for a new car. Thank you Joe and Wesley! Patrick and Justin

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Employees Worked With

Westley Medeiros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph Serpico
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

March 28, 2017

"Terrible customer service and lying car sales manager"

- fxg424

Worst car buying experience I've ever had! I've bought cars from Toyota, Kia, Honda, and Ford and they were all great! This dealership just wants to take your down payment then take away the car! So furious and embarrassed for your business practices....to the sales manager, stop wasting people's time you obviously have no business skills

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Employees Worked With

Westley Medeiros
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Francisco Ortiz

March 28, 2017

"Finance Manger is extremely rude and unprofessional"

- Shal619

As soon as I began asking questions about my lease trade in the finance manager became very rude. He literally bundled up my papers and said "we're done here." Apparently they are used to bullying customers into doing everything on their terms. Not only would I never return, I doibt that I'll ever buy Volkswagen again.

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Employees Worked With

Alvin Acabal
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Free Car Wash with Service
McKenna Volkswagen Cerritos, Cerritos, CA, 90703