We had a disappointing experience at McCords, when trying to buy a nearly new Toyota. We found a car that appeared to be a winner, but after that, things went downhill. The dealer quickly passed us off to the finance department, and there things slowed to a crawl. $500 in unexpected processing fees appeared (in addition to registration fees). Also, while they first said the car was 'rock solid', they moved to aggressively pushing their pricey extended warrentee for the "likely pricey repairs." We needed to put $2K on a credit card to hold the car, and we expected to return 2 days later to finalize the sale. In that second trip, we learned more about the car that made us decided against signing off on it. That was all fine, but it took 2+ weeks and many, many phone calls for them to begin to reverse the credit card charge.
We ended up going to a different dealer, got a terrific car at a great price with NO extra fees, seamless service in closing the sale (including registration), and no pressure. It can be done, just not at McCords (at least for us).
I Recommend This Dealer:
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